Kay Outlet provides a superior shopping experience with a knowledgeable and helpful sales staff. Customers report wonderful and great experiences, highly recommending the store. Staff members are described as amazing, great to work with, easy to talk to, patient, and friendly. They are empowered to assist, explaining differences and showing options without pressure, making the process feel easy. Customers had a great time, felt they received a good experience compared to other jewelers, and state they will definitely be back. The outlet specializes in diamond engagement rings and wedding bands.
Very good customer service, Sadia took care of me and helped me with all my questions!
August 2025
Highly recommended, great customer service. Sadia walked us through every question and helped us find the perfect ring for us
August 2025
Kat did a wonderful job helping us find our wedding bands and then he saw another engagement ring so I even got a new engagement ring! Kat was great and very helpful!