Saks OFF 5TH is known for its friendly and helpful customer service, with staff members like Naomi and Kathy receiving high praise for their support and problem-solving skills. Customers appreciate the unique items available, especially in the jewelry department, where employees like Mr. James and Julie provide attentive service and showcase exclusive pieces. However, reviews mention that the store’s selection may be limited, with fewer deals and stock issues noted. The store appears tidy but small, leading some to worry about its future. Overall, Saks OFF 5TH offers a positive shopping experience thanks to its dedicated team, despite some concerns about inventory.
Huge outlet for women. Wife loves the shoe section.
April 2024
Naomi provides great customer service. She was very friendly and super helpful. Also the front store person, lady dresses in white Tshirt, allows me to come just right before the store closed so I can pay. Great service!
February 2024
One of their smaller footprint stores. Neat and tidy but not much to fill the racks and shelves. Looked like they are closing for good.