Saks OFF 5TH is known for its friendly and helpful customer service, with staff members like Naomi and Kathy receiving high praise for their support and problem-solving skills. Customers appreciate the unique items available, especially in the jewelry department, where employees like Mr. James and Julie provide attentive service and showcase exclusive pieces. However, reviews mention that the store’s selection may be limited, with fewer deals and stock issues noted. The store appears tidy but small, leading some to worry about its future. Overall, Saks OFF 5TH offers a positive shopping experience thanks to its dedicated team, despite some concerns about inventory.
Store was clean BUT, hardly any staff to help. No excuse for that being it was 2 days before Christmas. Also, many, many clothing racks were empty or 50% full... Also, very odd considering this is prime time selling season. Maybe recent news about Saks and Neiman Marcus possibly going into Chapter 11 has people spooked.
September 2025
Always a pleasure here. The woman working the fitting room today was especially nice.
August 2024
Huge outlet for women. Wife loves the shoe section.
