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“My husband and I had a great experience setting up an account at VyStar. Jessica was incredibly friendly and personable, making the process smooth and enjoyable. We’re confident we’ll have a great experience banking with Vystar!”
“I have been a loyal VyStar member for seven years and have never considered switching banks. The customer service is outstanding, and Antoine at the Oviedo branch exemplifies excellence. His assistance has always been invaluable, and his friendly, personable demeanor makes every interaction a pleasure.”
“I recently completed a HELOC with Addition FCU and was very impressed with Justin, my mortgage specialist. It felt as though I was his only client and he kept me more than informed and was accessible at every step of the process. While the underwriting took longer than I feel it should have, Justin remained very open and helped save me significant closing costs by even going the extra mile to find an old survey in the bank's records. Impressive!”
“I came in Monday afternoon and met with James, he took great care of me and refinanced my car loan, got me extra cash from that, and got my credit card debt into a balance transfer credit card with Zero interest for 12 months! He saved me so much money in a short afternoon visit, it feels like a burden has been lifted. Thanks so much James!”
“This branch has a family feel to it. Going into a branch feels a bit outdated now a days, but with this branch it almost feels like you are walking into a warm welcome from friends. The culture here from the tellers to the branch manager is family oriented which makes going into a branch that much more filling!”
9AM - 1PM
5990 Metrowest Blvd, Orlando
Credit Unions
“I had a great experience setting up both my checking and savings accounts thanks to Miss Kay! She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to explain all the options clearly and made sure I felt confident with my decisions. It’s rare to find someone so professional and genuinely kind. Highly recommend working with them if you’re visiting this branch (Metrowest)!”
“Valeisha was so helpful, attentive, and her customer service was amazing. Her energy along with everyone in this location always makes me feel like I have a personal connection. And that matters to me . great customer service goes a long way.”
“I had to edit my first response but I was wrong. After someone finally spoke to me. I received a great breakdown as to why this payment in particular had a huge chunk towards interest. The representative i spoke with was patient when I was pissed and helped understand how the interest and paying towards the principle worked. I am not ashamed to admit I was wrong and should not have jumped the gun on my previous review. I was pissed and wrote it on being on hold for 50 min. Vystar is ok with me”
“Kim and Arta did a great job and helping me set up send an electronic wire . Ladies were patient and professional. I appreciate the time you took to process paperwork. Thank you!
Additions Longwood Branch!”
9AM - 1PM
4601 Silver Star Rd, Orlando
Credit Unions
“Today, I had the pleasure of working with Deborah Oliver at Addition Financial, and I cannot speak highly enough about the exceptional level of service i received. From the moment she approached me, she was professional, courteous, and genuinely focused on helping me with my needs and got all needed done.She’s great at what she does!
Thank you Deborah.”
“Ana was ? great! Made a very major situation of fraud into a simple step. She was polite and the stress was gone. She even showed me a way to gain more interest with my money. ?”
“Kiki at the Apopka branch was very helpful! I didn’t know the account number to make a deposit for a family member I am the POA for or even my own account, LOL! Kiki was patient and helped me straighten it all out. I appreciate all the help Kiki!!”
“** Update: after my account issues were noticed & I was told “sorry about my luck” by two individuals that I now know were from a call center and not from the Winterpark & Altamonte locations. I personally went to Fairwinds in Winter Park to speak with a manager. Myra, listened and took immediate action into resolving my issues! As I was googling the Winterpark location and calling the number given on google which is not actually the bank phone number but directs you to a Fairwinds call center. Myra has stayed in constant communications with me since the first day I sat down with her. She not only resolved my issue but exceeded my expectations when it comes to the expectations I have for Fairwinds. I appreciate the loyalty as I have been a loyal Fairwinds member for many years & look forward to continuing banking with them.
I’ve been with them for years and the last few months they have been messing with me, harassing me via automated emails and now shorting me $$$. Unbelievable and so unprofessional. I’ll be looking for a new bank to move to because of these two issues.”
“I went to Priority Credit Union a week ago. I got married and I had to change my last name on my Account, my card, checks, beneficiaries, etc. Ms. GITZIE CARINO helped me through all the processes. She is so kind, knowledgeable, and so dedicated to my problems. She made it so easy for me. I felt like if I was the only one in the office. She is going to help me to get a better profit with my money getting a CD. I highly recommend her as well as this bank. I've been a member for 24 years already. Never a problem. Thank you to all of you very much.
Miryam D.W.”
“Outstanding Service from Taylor McKee at Fairwinds!
I had the pleasure of working with Taylor McKee at Fairwinds Credit Union to open my business bank account, and the experience was seamless from start to finish. Taylor made the entire process incredibly easy and efficient. She was knowledgeable, professional, and genuinely cared about helping me get everything set up correctly the first time.
As a small veteran owned business, I truly appreciate when service feels personal and smooth and Taylor delivered just that! Thanks to her, I’m off to a confident start with Fairwinds, and I’m looking forward to growing my business with a bank that values relationships and service.
Thank you, Taylor! You’ve earned a loyal customer.”
“I would like to extend my deepest gratitude to Karol Molle for her exceptional customer service at PEFCU. Just a week prior to meeting Karol, we were left bewildered and disappointed due to a lack of assistance from another associate regarding our stock management. It was a frustrating experience that left us questioning our engagement with PEFCU.However, Karol turned our skepticism into trust with her exemplary service. She not only addressed all our questions with clarity and depth but also demonstrated an exceptional commitment to understanding our needs. Her patience was remarkable as she meticulously explained the processes involved, ensuring we felt confident and informed. Karol's kindness and compassion were evident throughout our interaction, making it not just a transactional experience but a genuinely pleasant one.Karol's dedication and professionalism are truly commendable. She is a standout member of the PEFCU team, deserving of substantial recognition for her efforts. Her ability to transform our frustration into satisfaction is nothing short of remarkable. Thank you, Karol, for your exceptional service and for making our experience so memorable!”
“I appreciate the service Kam has provided. He has given guidance on how best to navigate different bank sharing products and their networks and where to find and use the ATM services.”
9AM - 1PM
947 N Mills Ave, Orlando
Credit Unions
“Dartavious Garland was a great help! He was very efficient and got what I needed done in a timely manner during my lunch break. He also had a nice energy and very funny! Thank you!”
“Nancy Rosario is amazing! She is so helpful, knowledgeable, fast, efficient and kind. I've been a customer for 27 years. She has been amazing for the whole time she has been at my branch in lake mary.”
“The experience was really good, Santiago helped open an account without issues and the process was just very smooth I didn't feel confused and he explained everything necessary that I need to know.”
“I went in w/ a question and got the teller Santiago, who went above and beyond to help me with my situation. Overall it was a pleasurable experience and I would like to show my appreciation to him and the hiring managers for keeping such enjoyable people in their customer service.”
“Hello, My name Is Isabella Campo. And I’d love to share my experience today at fairwinds 8305 Redbug Lake Road, Oviedo, Fl 32765. Nathalia Tousent helped my brother and I today open up his first very own fairwinds account In florida and she was extremely helpful and sweet she was able to set it all up for him and thoroughly explain everything in detail.I would definitely recommend coming to this location and setting up an appointment up with her if you need guidance within this bank :).Thank you!”
“I am already a member, but yesterday I went in to have some help. Mrs. Wersinger went way above and beyond ,so professional with a personal touch. She and Isabella (teller) are wonderful people and that is why I love this banking institution.”
“Becca was incredibly helpful and knowledgeable. Her efficient and prompt response to my concerns and questions was appreciated. I can’t thank her enough for her help. Deloris C.H.”
“Jequece Smith, the Lake Mary branch manager went ABOVE and BEYOND helping me with a HUGEEEEE !!!!!!!! Fraud issue , I can’t thank her enough for everything thing she did, she is a blessing and this bank is lucky to have someone who truly cares about there customers which is very rare nowadays, thank you again Jequece for all that you do!!!!!”
“Edna is amazing. She spotted fraud on my Zelle account and a wire transfer right away, and immediately took steps to fix it. She took the time to research and fill out all of the paperwork. Edna is thorough, kind, and compassionate.
Fairwinds on Tuskawilla is an amazing team!!!!!!!!!!!!”
“This afternoon me and my husband opened a cd account and Edith Diaz helped us and guided us through the process. Edith is very pleasant, friendly and very knowledgeable.”
“Great facility & Michael was superb! He took his time to explain the products so that I could choose wisely. I'm very pleased & happy with my decision.”
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“Nathan was professional and prompt and resolving an issue. If you have any questions or concerns regarding anything to do with banking please reach out to Nathan. He was pleasant patient and just the kind of person you want to help you with any of your banking needs. I think him from the bottom of my heart.”