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“Chris was amazing! He helped us with our passport process very quickly and made everything easy and stress-free. I really appreciate how helpful, professional, and kind he was. Great service”
“I have nothing but wonderful things to say about Naymie. She provided absolutely excellent customer service and went above and beyond to help me with everything I needed. She was incredibly kind, sweet, patient, and professional throughout the entire process. She made my experience at USPS so easy and pleasant. USPS is very lucky to have someone like her. Thank you so much, Naymie, for your kindness and outstanding service! You are truly wonderful!”
“My package had accidentally gotten delivered to the wrong place and I went up to the post office to see what they could do and within not even 2 hours my package was delivered to my house !! The staff went above and beyond and I can’t thank them enough :) Wonderful service and workers !!”
“Everyone in there is really nice and will go out of there way if/when needed. Its a smaller almost maw/paw type feeling location. I rarely had wait more than a minute or too but usually get right in. Wait maybe i shouldn't leave a good review and keep it a secret! Thank you to all the staff in there for working hard while still being pleasent and helpful. Never had one issue shipping out of that office. After it levaea there can be another story though lol. Good poeple”
“Always a fantastic experience. I drop packages for my business at this location daily and it’s always fast, friendly and efficient. Juan and Christina are both rockstars and make me running my business a breeze.”
“Yesterday, on July 10th around 2pm I went here really upset and crying because the important and time sensitive package i was expecting was shown delivered but it was nowhere to be found.
The kind woman, who was standing on the right side in front of me (unfortunately, i didn't get her name) was very emphatetic, reassuring and she went above and beyond to solve this issue for me. She was very patient with me, as I am not a local and English isn't my first language, and she took time explaining the steps and she took quick action so that I can get my package. Today in the morning I received a voice message, and around 1pm today I got my package. The kind woman solved the issue within 24 hours! I am sure if it wasn't for her my package would still be missing. I really hope she will be rewarded as an employee as she turned and awful situation to be a wonderful one! Thank you so much!”
“The employee who helped me was very kind, I bought a house in the area and needed new keys for the mailbox, she was very kind in the replacement and solved the problem very quickly, thank you very much”
“Just had to come write a review on the top notch service I received. Normally the post office can be a place I dread going to, but my guy Victor really made it so smooth! I was trying to drop off some textbooks I was reselling, but ran into issues with my packaging label and boxes. Victor helped me choose the right box and even spent
time helping me unpackage all my textbooks and repack them into the correct box. He taped it with care and made sure I didn’t have to lift a finger. What a guy! Great service.”
“I had an issue with a delivery person, that misdirected my Package on Saturday 04/26.
On Monday 04/28, I went in to the Post Office on locating the Package. I’m Sorry I didn’t get Names. But the Customer Service Rep, and the Manager both went out of their way to assist me. And I received my package Today.
Thank You.”
“First foremost, never seen an empty line in the post office. Eric was working up front by himself and was able to help me with my change of address quickly. Highly recommend this place despite the other reviews!”
“Although I had a small package delivered to the wrong parcel box.The people working here have been very compassionate and tried to resolve the issue. I finally got my package.”
“I had an excellent experience conversing with a highly professional customer service representative at the call center yesterday, who assured me that my package would not be returned after being marked as undeliverable.
Today, I had the opportunity to meet Glen in person after he contacted me to let me know that my package would be held at the post office for pickup. Fanshura was exceptionally helpful in placing a hold on my mail until the keys for my mailbox arrive, and John was very amiable towards the customers.”
“Bob and Rene were the greatest help ever with my passport application! I was super nervous, but they reassured me that I had the necessary items and the whole process went so smoothly. I am so grateful and appreciative of the great experience I had because not everyone you come across nowadays is that kind ❤️”
“I had a great experience at the post office. The staff was polite, professional, and very helpful. They answered all my questions clearly and made the whole process easy and stress-free.
The service was efficient, and I didn’t have to wait too long. Everything was well organized, and I felt comfortable during my visit.
I highly recommend this post office for anyone who needs reliable and friendly service!”
“The Lady that helped me and my bf today for our upcoming cruise trip she was very helpful and conversed with us.She was amazing helping us young couple with our passport.! I’ll keep in my mind what she said about the virgin island food?”
“I have been going to this post office location for a long time. The staff is kind and service people right. They are always help and take care of the services in a great manner.”
“Nick the manager helped me to get my package containing my prescription glasses which I needed very badly because I’m almost blind without them. I honestly didn’t expect him to do what he did to get my package in my hands - thank you for going above and beyond and for being cool - you sir are very appreciated and I hope your boss sees this.”
“This particular post office is a little hard to find as it is in a small building on a side street just off of West Colonial Drive in the Pine Hills section of Orlando, Florida.The parking lot is not large by any means, but again, this is small post office.Ultimately, this post office served its purpose and I was able to get some mail out.Overall, I will give it four stars”
“I went in to ship some packages & looked lost obviously. A very kind gentleman named Jason offered assistance & called me over to the desk.
His customer service was top tier & he went above & beyond.
It was A pleasure. Thanks so much!”
“I came here on two separate occasions due to my fault. I input the wrong address. On day one 8/7 Jorge was able to retrieve my package for next day pickup. On 8/8 Carlos was able to pin point my second package and escalate it up the proper channels. Chris verified and went out of his way to ensure I got the package. He personally handed my package. Helpful staff and efficient post office. Always clean as well!”
“The girl in the front makes this post office special, she’s super cool always eager to help much different than the experiences I’ve had at other larger offices.”
“I had a great experience at this location! The store is incredibly clean and well-maintained, which makes for a much more pleasant visit.
Best of all, there was zero to no wait time, allowing me to get in and out quickly. The staff was extremely helpful and efficient, making the whole process seamless. Highly recommend this branch for anyone looking for fast, friendly service!”
“I have frequent this location for the past 10 years that I have been in this community. As I have stood in line and even while I was at the clerk's window, I have never been mistreated or disrespected by any of the employees there. I would like to thank them for continuing to give the excellent service that I have seen them give through the years!!!”
“When I read the reviews I lost hope in finding my package. But WOW I was very happily mistaken. This annex has always answered the phone, been extremely helpful and professional. The have gone above an beyond MORE THAN ONCE to help. I'm truly impressed.”
“Taylor at the USPS location in Lake Mary is fantastic and great help I’m a new seller on eBay and she helped with all my questions and helped me feel a lot more confident in shipping”
“Thank you, Nilsa and Jonathan, for fixing the locks on my mailbox the same day. I've been having issues since August, and it has been broken since then. I've been to this location three times and dealt with three different clerks, all of whom were disrespectful and miserable, giving me the runaround just to get my lock fixed. Even Regina, the postmaster, was disrespectful and rude when I asked her for help. You guys deserve a raise for your excellent customer service and for caring about my situation.”
“I scheduled my appointment for passport, I was assisted on the time of my appointment, and I was in and out within 20 minutes. The clerk that assisted was patient and helpful.”
“Easy in and out, when I was there 3 clerks were on duty! The stores entire front is full of all the stuff you need to assist you in your mailing efforts. It doesn't get much better than this!”
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“Jose the postal worker at this location is the BEST! Me and my husband are moving half way across the country and we had so much trouble figuring out how to ship our mattress without it costing a fortune. We are so glad we came when Jose was working that day. His positive attitude and willingness to help us, really helped reduce our stress with our situation. We went through so much hassle figuring out how to ship this mattress and at the end it we were successful and happy THANK YOU JOSE!!! (if ur reading this lol) Give this man a raise!!!!”