United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service at 3200 N Hiawassee Rd is a reliable and dedicated facility serving the community. It handles mail and packages for over 157 million addresses across the U.S., territories, and military bases worldwide, processing nearly half of the world's mail. The location manages more than 30,000 retail outlets and continuously seeks to improve customer experiences through innovation. Customers generally have positive experiences, praising the hardworking staff for their knowledge and professionalism. Despite occasional long lines, visitors appreciate that staff remain courteous, even when faced with difficult customers. Several reviews highlight staff members who go above and beyond, such as Angelica, who assisted with a passport renewal and helped resolve mailing issues with kindness and professionalism. Tracy was also commended for locating a misplaced package and resolving a delivery problem caused by the driver. However, some concerns are noted, particularly regarding delays, building conditions needing refurbishment, and occasional mishandling by delivery drivers. One customer expressed frustration over a package marked as "NSA" due to driver error but appreciated the staff member's efforts to locate the package. Overall, the branch is seen as a dedicated and helpful location, with staff members who work hard to serve the community despite challenges.

1. Orlando, Florida