O'Reilly Auto Parts in Fernandina Beach provides a wide range of automotive parts, tools, and accessories. The store offers many services including free battery testing, wiper blade and bulb installation, Check Engine light testing, brake rotor and drum resurfacing, and custom hydraulic hose creation. They also have a free Loaner Tool program with a refundable deposit. Customer reviews consistently highlight the store's outstanding and helpful service. Staff members are described as friendly, knowledgeable, and possessing a "can do" attitude. They frequently go above and beyond to assist, often helping customers directly at their vehicles to diagnose issues or install parts, sometimes at no charge beyond the product purchase. This exceptional customer service creates strong loyalty, with customers stating they will never go anywhere else for their automotive needs and would recommend this location highly. The team is noted for being caring, kind, and for providing great advice while ensuring customers get the correct parts and solutions.
Great service from Cara! Went the extra mile to get us 2 batteries for our boat on Memorial Day Weekend! 5⭐️
November 2023
Very helpful. Only place to have what I was looking for.
September 2023
A huge shoutout to Ms. Dot at O’Reilly’s Auto Parts for helping me the find the car battery that I needed for my Ford Fusion Hybrid. Her customer service was outstanding, she was very friendly and she answered any questions that I had with ease. I will recommend her and the Fernandina location for any automotive needs!
