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“Michael an “employee” at O’Reily was VERY patient, kind and respectful whiling helping me change my battery. I did not think that my experience at O’reilys came with this particular kind of energy and enthusiasm to help a stranger until I came Sunbeam O’Reilys in mf cold.”
“I needed a new battery and got seen immediately, no hassle. I was out the door within 5 minutes. Easiest solution to an annoying problem ever. Would recommend everyone go here for an easy, no hassle, good priced battery replacement.”
“Excellent customer service. Thank you Armondo for coming through for my needs. I needed 2 batteries and they only had 1. That was ok because he got one ordered for me and I was able to pick them up after work. Thanks again”
“Long story short: my phone would not charge regardless how much I struggled and forced it to connect. I needed my phone working. My wife and son were traveling extensively and I'm 72. I needed a new phone, but with my son's knowledge to select the right one, and they wouldn't be home for six more days. With only 40 percent charge left, I had to leave it off, and check it briefly a couple times a day. I went to Batteries Plus to get a new battery, hoping that would buy me more time. Mike Fox at the San Jose store informed me that unfortunately they are not always shipped from the factory fully charged. He took my phone and worked on it intently behind the counter for several minutes. He then handed it back to me and said, "It's not perfect, but it's better. It is charging." All I could say is, "Thank you. What do I owe you?" "Nothing. Glad to help." You do not hear those words anymore. Thank you, Mike and Batteries Plus. Bill Hazes”
“Had a great experience at O’Reilly Auto Parts! Lucas and Dillan were incredibly helpful — knowledgeable, friendly, and made sure I got exactly what I needed. I really appreciated their customer service and will definitely be returning to this location!”
“You guys! STEVEN was awesome!! I went in to see if my battery was dead or not. It literally took STEVEN 10 mins or less to have me in and out with a new battery....along with some wiper blades I needed toooooo!!! ALL INSTALLED!! LESS THAN 10 MINS I WAS IN AND OUT AND ON MY WAAAAAY!!
Thx STEVEN for doin a great job!”
“Great store, anyone who has to buy golf cart batteries knows how much it sucks having to buy 6 new ones at once. Staff was very friendly and helpful. Never tried to upsell anything which is very appreciated. Told me exactly what I needed and helped load up my truck.”
“Enrique was fantastic! He helped me out in a desperate situation. He was willing to work with me in the florida heat and with little information to work with despite not being able to operate on a vehicle without an appointment. Highly recommended!”
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“On my most recent visit (1/1/25), the associates knew exactly what I needed to fix water damage to the interior of my vehicle. Worked flawlessly. Every time I have gone in, the associates are all very knowledgeable, friendly, and ready to help.”