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“Richard Acosta is an outstanding sales associate and technician at O’Reilly Auto Parts. He not only provides excellent customer service, but also offers impeccable guidance, demonstrating strong technical knowledge and a genuine commitment to helping customers find the right solutions. Additionally, he speaks four languages, which allows him to effectively assist a diverse range of customers. He is truly a valuable asset to the company.”
“I was traveling from Melbourne FL to Virginia and the bottom flap of my vehicle got loose in the highway. We stopped here and the young man at the register got us the parts we needed and put them himself on the car. I am so appreciative for that. Great service and super nice person. I didn't catch his name but he was a young guy. Congratulate him on his wonderful service. Went 12/28/25 before 9 am.”
“Always dependable and works with me to get what I need at a reasonable price. I bought two scooter batteries and they gave me the ones in stock for the lower price.”
“My check engine light came on and I had someone recommend coming here for a diagnostic. They did the diagnostic for free, printed out a report, and helped me figure out what to do next. All of the staff were so helpful. It was a great experience!”
“Small Business, deserve a 5.0 star Overall but you cant please everyone. They give excellent full service remove and replace. They know what theyre doing! They have the best pricing. Shop at local Jax small businesses like this one.”
7:30AM - 9PM
10750 Atlantic Blvd Ste 1, Jacksonville
Battery Stores
“We were out of town and we needed a battery for our truck. O'Reilly Auto Parts was close by. The customer service was exceptional. The gentleman was friendly. He went above and beyond. He was so kind and helpful - he disconnected the old battery and installed the new one. Thank you sir and thank you O'Reilly Auto Parts!”
“I had the BEST experience at O’Reilly’s! After two other stores told me they couldn’t help replace my headlight—and after I spent two frustrating hours trying myself—I walked in feeling defeated.
Grillo immediately stepped in and said, “I can help or I can get you someone who can.” He was friendly, confident, and incredibly knowledgeable. Within 15 minutes, my tricky headlight was assessed, purchased, and perfectly installed.
Absolutely outstanding customer service. Grillo saved the day, and O’Reilly’s has earned a customer for life!”
“I came into the store today because my check engine light was on and the Ford dealership wasn't able to service my car until Tuesday. The Assistant Manager, Robert, jumped right into action to help
me! He showed my husband and I how to fix the issue, and gave us some tips and tricks. I cannot praise Robert enough, next time you visit O'Reilley make sure to ask for him.”
“As always, this O'Reilly's, sets the example as being the best. Their staff is always friendly and knowledgeable about their products and continues to exceed in cleanliness and being well stocked.”
7:30AM - 9PM
10150 Beach Blvd, Jacksonville
Battery Stores
“I needed a new battery and alternator a week ago and Justis (?) was a life saver! He has the patience of Job. He found the battery receipt from 2 years ago (still under warranty) after searching for a bit in the system and replaced the battery for me. It held me over until I got my alternator replaced the next day. Thanks again!”
“Amanda was helpful on the phone and in person. She got batteries out of truck for our handicap cart. Took cover off and replaced batteries. Put them back in truck for my husband.Sohappy with our service.”
“Jimmy was very helpful in helping me order the correct hitch and pigtail for my 2022 Ford Edge. He was very patient with my ignorance. I appreciated his professionalism ?”
“I went here today and I got the best customer service. Mr Michael was the best. He was patient with me, and he helped me to get the best part for my car. Thank you for a great experience.”
“Neveah Is one of the most amazing young ladies I have met at any auto parts store. I have now consolidated my business solely because of her to O’Reillys on 103rd truly one of a kind, individual unique and rare. They are truly lucky to have her. Neveah I still need transmission gaskets lol”
“I was having trouble with my car shutting off while driving, so I took my car here to get my battery checked to see if it was the battery or the alternator and it ended up being that my battery had 0% health. Tyler took his time to explain the differences in the batteries they offered and helped me choose the right one! He also noticed that I didn’t have a brace on my battery and recommended I also add that on to keep it from moving around to make it last longer. Tyler was so nice and helpful and even interacted with my kids to help keep them entertained while they were waiting! The manager Nick was also very nice and helpful and helped Tyler install it to get us out of there quickly! It was so nice to see a manager who is also hands on and it was so nice to see such great customer service from Tyler! Thank you Tyler and Nick!!”
“Incredible service every time I’m here! Cherie, the assistant manager, is on point daily! Her and her team stay focused on customer needs, and go all the way to meet them! This is generally true at most locations, but the Emerson St location is above the rest, based on my personal experience.
Thank you CC! Keep doin ya thing!”
8:30AM - 4:30PM
1316 W Adams St, Jacksonville
Battery Stores
“The guy who helped me out was very nice and professional. Gave me a brand new battery for $100 less then everyone else was asking and had my dead battery issue fixed within 15 minutes and I was good to go! Def will be recommending future friends and family to this spot if they ever need a new battery.”
“This is a 110% thumbs up to mr Eric Rose, a very rare situation arose and once contact was made w mr Rose he started an investigation and w/in 48 hrs, a completely satisfactory offer was tendered and accepted by two disabled seniors. We are more than grateful and satisfied with the result. Mr Rose showed exemplary understanding and empathy to our situation and went above and beyond customer service, He showed, he and oreillys auto parts, listen and respond. Thank you so much Mr Eric Rose.”
“I was in need of two screws. Without asking, Garret took the time to help me sort out the exact ones I needed plus managed to upsell me as well. All of these folks have treated me with curtesy and respect every time I go in”
“I got a nail in my tire late in the evening and thought that I would be out of luck until the next day but as I drove by I saw there lights were on and pulled in. They were closing but they said they would help me first. They fixed my tire and it only took 10 minutes. Iyad Mohammad is a life saver!!! Thank you!”
“Unfortunately I can’t remember the employee s name but he was really helpful and answered all our questions and even had to do some heavy battery lifting. Highly recommend.”
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“Nate was there to rescue us and fix a desperate iphone repair situation, but every employee I have ever interacted with has been knowledgeable and helpful. I always recommend them.”