“Robert at O’Reilly Auto Parts was absolutely outstanding. He went above and beyond to help me and made sure I got exactly what I needed. He was extremely knowledgeable, professional, and patient, taking the time to answer all of my questions and explain everything clearly. It’s rare to find customer service this good these days. Thanks to Robert, my experience was quick, easy, and stress-free. O’Reilly is blessed to have an employee like him. I highly recommend asking for Robert if you need help!”
“Always dependable and works with me to get what I need at a reasonable price. I bought two scooter batteries and they gave me the ones in stock for the lower price.”
“Excellent customer service by Armando! He helped us switch out our battery for our F150 and gave us great tips on battery maintenance. Be sure to ask for him if you need help!”
“Top tier service. Very helpful service with a lot of great advice for everyone of all different skill level. I felt more confident to tackle my tast after leaving.”
“1st time at this location and keep in mind I had a terrible experience at another location however I traveled to this location hoping for a better experience. And I was correct. Best customer service I had in a very long time from O'Reilly's. Kent was the clerk who assisted me and he was OUTSTANDING. Very professional and very patient. He provided everyone with exceptional customer service and he provided me as well with STELLAR CUSTOMER SERVICE. He truly restored my confidence back in O'Reilly's. Thank you Kent for your outstanding customer service. Kent needs a raise and great recognition. Thank you Kent!!!!”
“Emmanuel went above and beyond today to ensure my phone was fixed. His passion,drive and professionalism is hard to come by. He is a huge asset to this company. I know who I'm referring anyone with a phone issue to. Amazing job!!”
“Would like to mention Keelie Hall. As a retired Plant Manager, CEO, Electro/Mechanical Engr. and small business owner, I feel quite qualified to know when someone goes out of their way to help solve a problem. Keelie
took charge, went efficiently to solve my problem quickly. I found her very adept, finding exactly what I needed, and explaining it to me.
I realize the important position people play in the success of a company. Because of Keeli, O'Reilly Auto Parts in Fleming Island has become my go to store in all my Auto needs.Thank you Keelie!!!!”