Extra Space Storage on East West Parkway in Fleming Island offers a hassle-free and secure solution for storage needs. The facility features a large selection of units, including climate controlled options, with all-hours access, exceptional security, and a manager living on site. Conveniences include multiple gates, wide drive aisles, elevator access, freeway proximity, and the ability to accept deliveries. The staff receives consistent praise for being helpful, caring, and compassionate, providing exceptional customer service. The process is described as very smooth, from easy online reservation and quick follow-up to touring the facility. Employees are noted for walking customers through options, answering questions on the spot, and going above and beyond to accommodate needs, especially during difficult circumstances. The overall experience is professional, clean, and highly recommended, with a military discount available.
I've been to few storage places around and this place by far is one of the most welcoming places I've been to.. Roberta is simply amazing all the staff is. Very friendly and helpful
August 2024
Very smooth process of seeing units available and reserving what is needed. Roberta’s customer service made it very simple to reserve a unit. She walked me thru the whole facility showing me various units and was prepared to answer questions on the spot about availability and pricing.
August 2024
Convenient, affordable, clean facilities. Easy to use online portal. Friendly staff in the office.
