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March 2024 by sara s.
Smelled of mold so we look through the bed sheets and skirts, and we found BLACK mold. The bathrooms also had mold in the tiles and the floors were very dirty. Also found dead bed bugs and bed bug spot. That was the same with three rooms we checked out because we complained about the first room and they offered us another room. After the 2nd room being a bust, they were annoyed and basically said take it or leave it but didn't offer a refund so we could book another hotel. After I emailed pictures to their info email, we received a call at 10PM offering us an upgraded room. We check this THIRD room out and yup, smelled of mold and had dirty/moldy bed skirts. We had drove 7 hrs from Orlando and ultimately decided to stay because we were exhausted and hungry but left literally everything except the clothes on our backs, in our car because we didn't want to risk getting bed bugs. This is a really a "you get what you pay for" hotel. The only good part of this hotel was their contine breakfast. It was great.
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February 2024 by Tara West
Rooms were very clean. Location convenient to Key Largo. Has a nice pool area with an outdoors patio, BBQ grills, sun loungers, vending machines and a laundry. The free breakfast was also well stocked.
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February 2024 by Mike Dean
Having read some previous reviews we weren’t sure what to expect. Especially as when you arrive there is very little Best Western signage. However we were delighted to find that everything was in top order. A lovely welcome, a spotlessly clean & spacious room (albeit the bed was a little hard & the pillows small chunks of foam), lovely bathroom. All freshly painted. Fridge etc in room. Very efficient air conditioning. Very good self serve breakfast with hot drinks available 24 hours per day. Beautiful pool area for relaxing with a range of family games available from reception (checkers, cards, cornhole, chess etc). Excellent value for money!
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February 2024 by Steffen Wuertele
At the entrance to the Keys and Everglades... Fits... Price performance... typical American
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February 2024 by Jordi Weyers
Expérience mitigée.- Nous n’avons pas eu les chambres que nous avons payées en ligne (cause: maintenance)- Nous avons reçu une chambre handicapée avec une porte défoncée (gros muscles nécessaires pour la fermer)- Nous avons reçu une chambre de remplacement, chouette ! Petit problème, la poignée ne fonctionnait pas bien (il fallait appeler un service), elle sentait l’humidité et avait de la moisissure sur l’AC (voir photos)- Le petit déjeuner n’était pas incroyableMalgré ces problèmes, ça reste un Best Western abordable avec des lits confortables, une grande télé, etc…
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February 2024 by J Sen
Older hotel. Rooms were clean. Tub was hard to stand in.
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February 2024 by Wladimir Meskelis
The hotel is old and pictures on website does not reflect the reality! Rooms were clean but room smells mold. Bathtub is small. Fair breakfast!
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January 2024 by sean gibbs
This BW is ok in comparison to other BWs. Cleanliness of the rooms could be better but was acceptable. I guess humidity is an issue in this part of the world. Location is great and team members kind & courteous. Great place to stay if doing the keys drive.Rooms: Cleaning should be improved but wasn't terrible.Food & drinks: The breakfast bar was busy and as one would expect if you have stayed at other BW+
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January 2024 by Jaime Beaulieu
The worst stay I have ever had in my life. Bed uncomfortable, pillows old, then water does not drain out of the tub.Rooms: Standing waterBeds hard as a rockPillows old and flatSafety: Unsafe area. Right next door to a gas station.Noteworthy details: Water didn’t drain from my tub.Told front desk and asked for a discount since they charged me $190. I was told the manager will call me. I get a call, it’s the same lady at the front desk. She says a manager will call me back. No one called.
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January 2024 by Wei Zhang
Rooms: Spacious and clean. The bedding feels premium.
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January 2024 by Valerie Smith
Comfortable and
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January 2024 by Murat Gencarslan
P/P I was 2+2 Days, excellent Reception etc.Rooms: OKNearby activities: NearSafety: Safe areaWalkability: Safe areaFood & drinks: Good Breakfast
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January 2024 by Trina Pollock
It's a nice place clean rooms. Beds are a little to hard for my taste. But other all it's been a good stay.
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January 2024 by Thibault R.
Parfait pour visiter les Everglades, chambres mal insonorisées par rapport à la
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January 2024 by Robert Jandreau Sr
This is our second time staying here in 2 years. We love the area and all the things to do around there. We especially loved the Farmers market eatery we had dinner there the 1st night we were there. We definitely will be back again when we can.Rooms: Rooms are very clean and comfortable also spacious for the price.Nearby activities: We did a lot of Mall shopping in the area, didn't get to go to any of the museums around maybe next time.