Advance Auto Parts, a prominent auto parts retailer, has received mixed reviews from its customers. While some customers have praised the store's customer service, others have had less satisfactory experiences. Several customers have highlighted the polite and courteous nature of the sales staff, who have been helpful in addressing their needs. One customer, Omar, particularly appreciated the great customer service and the time taken to answer their questions. Another customer, Jessie, was commended for his knowledgeable recommendations and willingness to assist with a battery issue. However, not all experiences have been positive. One customer reported that the store was unable to change their car battery, leading them to seek services elsewhere, where they received a longer warranty and a better price. Despite these varied experiences, the overall impression of Advance Auto Parts is one of a well-organized and clean store, with a decent-sized parking lot. The store manager, Alpha, was also praised for his professionalism, attention to detail, and going the extra mile to ensure a smooth transaction for one customer.
Great service , chetara was so professional and help me now I'm not afraid my car will left me stranded. ty
April 2026
To the staff and store manager, great service! I came a few months ago and service was terrible. Today, felt like a new day. Everyone was friendly, professional, and efficient. Thank you for all your help!
November 2025
Asked for product they had what i needed. I thought the price was high like everything today. The woman i delt with was great. Good experience...no beggers...
