Advance Auto Parts, a prominent auto parts retailer, has received mixed reviews from its customers. While some customers have praised the store's customer service, others have had less satisfactory experiences. Several customers have highlighted the polite and courteous nature of the sales staff, who have been helpful in addressing their needs. One customer, Omar, particularly appreciated the great customer service and the time taken to answer their questions. Another customer, Jessie, was commended for his knowledgeable recommendations and willingness to assist with a battery issue. However, not all experiences have been positive. One customer reported that the store was unable to change their car battery, leading them to seek services elsewhere, where they received a longer warranty and a better price. Despite these varied experiences, the overall impression of Advance Auto Parts is one of a well-organized and clean store, with a decent-sized parking lot. The store manager, Alpha, was also praised for his professionalism, attention to detail, and going the extra mile to ensure a smooth transaction for one customer.
Asked for product they had what i needed. I thought the price was high like everything today. The woman i delt with was great. Good experience...no beggers...
October 2025
They were very professional and very helpful. Had a light that came on in my car, I drove to advance auto and they were able to check my car, they gave me a printout on what the problem was and all the details with parts that was needed.
September 2025
The black female manager this morning was Awesome and sweet
