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December 2023 by Shanti Baez
I lost my debit card and needed a temporary one. I walked in without an appointment and was welcomed with smiles & was out withing 15 minutes! Everyone is so nice there.
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December 2023 by Timothy H
Quick, efficient, convenient, lots of parking. Never had an issue with SunTrust/Truist.
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June 2023 by Dino D'Errico
Great Branch with great service team.... Shawn and Joel have both been great customer service representatives and provided personalized attention to all of my accounts with Truist.
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May 2023 by lisa hirschenson
I had a great experience with Shawn at this branch. He went above and beyond with the help I needed. Thank you for your professionalism. We need more people like Shawn in this world.
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January 2023 by Diann Feleppa
Great only because the lady that was at the drive through I know for many years and she is awesome. Best branch is East Sunrise Blvd. Worst is on Broward Blvd near Avenue of the Arts. What I dont like is having to keep $1500.00 in my account at all times although I have 3 other accounts that have far more then that. Since it became Truist it sucks.
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September 2022 by Len Sigal
The staff attempts to give you decent service, but now that it's Truist (used to be BBT), even they admit they are extremely restricted from many of the services they used to routinely provide. Instead they are required to refer you to the customer service call center (typically a 45 minute hold time). Basically useless.Full disclosure I have their highest level accounts. Supposedly better service. Lol
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April 2022 by Ivy H
For the most part just like the other crook banks that only value customers with lots of money and do everything possible to make sure the people who live paycheck to paycheck are well aware how little they are valued and how they make sure they are as uncaring towards the customers who really need to help and understanding. Those are the ones who get taken the most advantage of especially in a tough situation. They take a tough situation and do everything possible to make it harder
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October 2021 by Sonia Alexopoulos
They don't let me use the restroom and sent to me go to MCDONALD cross the street!! Unbelievable
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March 2021 by Jenny Hiatt
This branch has done a decent, nice job for me for around 10 years.
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May 2020 by Joe Trembly
I opened a new account with BB&T on March 23, 2020. It is now April 27, 2020 and my funds are not available. When you call BB&T, you are redirected to a local branch. I have spent more time than I care to mention trying to fix stupid....you just can't do it. These people are the devil I swear.
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April 2019 by brian rostock
Rude slow service
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April 2016 by C Williams
If I could give this bank no stars I would! Closing this account will be the best part of my year! I HATE BB&T! The worst bank in my opinion!! Mind you my account was hacked into twice when I banked with Bank of America and I'd get another account with their company before I ever get another account with this bank! This location specifically placed an extended hold on MY CHECK, put my account in the negative because of it, and wouldn't return the over draft fees that they caused. Not only that boys and girls but the date they listed as the hold release date was a LIE!! They still delayed the process of giving me MY MONEY so that I couldn't close the account! Eff this bank with a stiff one!
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November 2015 by Luis Camero
My bank all the times