Truist offers banking services with safety measures in place, such as drive-thru teller services, appointment-only visits, and branch closures to protect clients and staff. Customers have praised the branch for its helpful and friendly staff, especially noting positive experiences with tellers who assist with bills, expenses, and account updates. The organization has a reputation for honesty and trustworthiness, with long-term customers appreciating consistent good service since its days as SunTrust and BB&T. The branch staff is described as polite and attentive, with managers checking in regularly. Overall, Truist is seen as a reliable bank that provides smooth, helpful experiences in a safe environment.
Ildi is amazing, she is so friendly, helpful, caring , and professional. She makes this branch stellar!
October 2025
This branch was amazing with my mother's issue with her Insurance for her home equity loan. Thomas Garcia, the Branch Leader really dove in and addressed the challenge and resolved the issue...cannot thank you enough! So happy this has finally been resolved!
March 2024
My very first time coming here , and can i say it was a great experience. Islaine was very helpful and my my experience went very smoothly , without her help i wouldn’t have been able to handle my bills and expenses. I just want to say Islaine was great at her job and i really appreciate having her as my teller.
