The Best Western Ft. Lauderdale I-95 Inn receives mixed reviews, with many guests highlighting the exceptionally friendly and professional staff who provide excellent customer service, working together as a team. Several staff members are commended for being personable, professional, and quick to resolve problems, such as reassigning rooms when issues arise. Many guests found the staff's efforts made them feel at home and would stay again, recommending the hotel. The hotel is described as not a four star hotel, but rooms are considered comfortable compared to the price. Positive mentions note clean rooms, a big breakfast kept fully stocked daily, and an enjoyable outdoor pool. The location offers walkable access to fast food and a 24-hour grill. However, critical reviews state rooms can be outdated with outdated carpet, appliances, bedding, and fixtures, citing visible dirt and poor cleaning. Safety and walkability were rated poorly by some due to ongoing work. Notably, the hotel is undergoing a complete remodeling and total facelift, including new painting, flooring, elevator, furniture, and plumbing. This renovation addresses many concerns, with one guest excited to stay after this update. Despite some outdated conditions and past service issues, the overwhelmingly praised staff and ongoing improvements define the experience for many visitors.
Not a four star hotel, but the staff was very friendly, in the room is comfortable compared to the price. Would definitely stay again and would recommend.
June 2024
The only deterrent was the strong smell of cannabis
June 2024
Very clean and they are currently remodeling. The rooms need updating, I had to find a plug for my phone to charge it.