Budget Car Rental
Car RentalHours:
Cypress Garage, 600 Terminal Dr, Fort Lauderdale FL 33315 Hours
About Budget Car Rental
Budget Car Rental provides a generally smooth rental experience, with many customers reporting good service. The process at the rental desk is often efficient, and pre-booked reservations are handled perfectly. Customers frequently receive vehicles matching their requests, including mid-sized or upgraded SUVs. These cars are typically new, clean, and ready with a full tank of gas. The return process is also noted as easy, with attendants providing receipts promptly. While experiences are mostly positive, some common points are noted. Wait times at the counter can sometimes be long, even for FastBreak members, though this is considered normal business. On occasion, there have been issues with billing clarity, specifically regarding fuel charges or insurance details, but these are usually resolved satisfactorily. The staff at the rental locations are consistently described as friendly, helpful, courteous, knowledgeable, and professional, often turning a potential issue into a great experience. Overall, the service leads to repeat business from satisfied customers.
Most Recent Reviews
July 2026
Terrible customer service from the agents. However, the manager Miguel P saved the day. He was polite and helped us resolve the issue with our reservation.
July 2026
Great experience, only issue getting out of the parking garage where all the rental cars are parked.
July 2026
Smooth check-in process with short waiting time, helpful and happy customer service agents with thorough information, vehicle as expected. Airport could use better signage for vehicle return; however, return process was simple and quick.
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