FedEx OnSite is highly praised for its friendly and professional staff. Customers appreciate the helpfulness of associates who go out of their way to teach and assist, even when customers are unsure or need special services like shipping items across the country, copies of paperwork, or passport processing. The team is known for their respectful and caring attitude, making each visit pleasant. Despite closing hours, staff members are often happy to help customers, demonstrating a strong commitment to service. The location is clean, easy to navigate, and efficient, allowing customers to complete their transactions quickly and with ease. Overall, FedEx OnSite is recognized for its excellent customer service and welcoming atmosphere.
I never leave reviews but I had to for this. Rose is excellent!!! I had questions about rush my passport and she walked me through every question that I had and truly cared! Thank you rose!!
November 2022
Very friendly employees very knowledgeable exceptionally clean have all your shipping needs
June 2022
I came in after they closed, but the rep was very happy to help! It's so unusual to get this kind of nice service, but I did!Recommend for sure!
