“Junior was amazing here at T-Mobile taking care of us when we lost our phone he’s been so patient working with us with all of our information. Truly professional, friendly, funny and just a great great person love the customer service here.”
“I came in the store desperate for help with my phone and found out the issue was not caused by T-Mobile. However, Jahvonny troubleshooted my phone and fixed the issue and gave me advice for future issues regarding my iMessages and iCloud. I'm very satisfied with my experience at this store.”
“Leon and Diamond are two of the BEST at this location!! From the amazing customer service I received on the phone to the in-person greeting and quick service! Leon helped me set up my new phone really quickly with some great commentary, one of T-mobile's best location BECAUSE of these two!!”
“The service person Tyler was more than a technician today. He brought an honesty about himself which he shared and we had a human experience that doesn't happen enough in today's world. He's a young hardworking guy and a real person. My friend Al was here at the time and we both remarked to each other that thought after he left. My neighbor stopped by and immediately recognized him from another community even. Seems this fellow is all over the place working and people take notice. Oh and by the way he found the problem (a broken line in a super tight confined spot) and had it fixed in way less the time expected as I saw the difficulty in the line being originally installed at that location at my insistence.”
“I came in today trying to get my phone fixed because I couldn’t hear anything at all. As I entered the store a young lady named diamond greeted me so pleasantly and with a smile asking me if I needed any help. I did explain to her what was going on with my phone and it was pretty obvious I needed a new phone and she broke down the price points, storage and which phone was best for me. Diamond was a huge help. If you are deciding to come to T-Mobile today do so and please see Diamond”
“When you need "real" communications services and products, this is the company to choose. I've been working with David for over 18 years. He knows his stuff! Whether it's for a phone system, data solutions or security camera systems ABC does it right the first time. Would highly recommend.”
“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”
“Rick was brilliant very nice went above and beyond to setup up my phone and paired it to my Tesla. He's a intelligent young man. Very happy my vist to this Verizon store.”
“I want to thank Performance Paint Protection for an amazing job. Angel wrapped my brand new car with XPEL's paint armor. He did an incredible job and even found a factory paint defect in my front bumper. I used his feedback and expertise to get the car manufacturer to fix the issue at no cost. Knowledge is power. I highly recommend Performance Paint Protection.”
“Carolina from T-Mobile provides exceptional customer service with a friendly demeanor and a thorough understanding of the products, ensuring a positive and efficient experience for customers. She goes above and beyond to address concerns and create a seamless interaction.”
Open 24 hours
2100 W Cypress Creek Rd, Fort Lauderdale“My contractor accidentally threw out my cable box when building a niche for my TV. My account manager Jaquelyn Concepcion was extremely helpful in promptly sending tech support to replace the cable box, and the best part, Hotwire did it out of the goodness of their heart for being a long-time customer in good standing”
“Many times I come into the store and receive great service and I never leave a comment. Today, I had problems with my equipment and account.. the problem finally resolved. ? thanks for making the customer a priority.”
“Having a glitch with the Faststream network, we called the support line and they were very responsive and resolved the issues promptly and efficiently. Brian was very helpful. thank you.”