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“Having a glitch with the Faststream network, we called the support line and they were very responsive and resolved the issues promptly and efficiently. Brian was very helpful. thank you.”
“Great experience bought a new Samsung A57, salesman Renal was fantastic, he helped me pick out the best phone , transferred all the apps and data from my old phone and completed a difficult transfer from my previous carrier while saving me a lot on my monthly bill.”
“The service person Tyler was more than a technician today. He brought an honesty about himself which he shared and we had a human experience that doesn't happen enough in today's world. He's a young hardworking guy and a real person. My friend Al was here at the time and we both remarked to each other that thought after he left. My neighbor stopped by and immediately recognized him from another community even. Seems this fellow is all over the place working and people take notice. Oh and by the way he found the problem (a broken line in a super tight confined spot) and had it fixed in way less the time expected as I saw the difficulty in the line being originally installed at that location at my insistence.”
“For nearly 20 years, it has been an absolute pleasure working with ABC Telecom. They have consistently been our go-to partner whenever we need something done right within their expertise. Their professionalism, expertise, and dedication to excellence are unmatched.
Thank you, Randy and the ABC team, for your support and outstanding service. We truly value our partnership and look forward to many more years of collaboration!”
“Nervens saved my life! 😂 he was so patient and willing to help. I came in with my phone not turning on, and I was convinced my life was OVER. He gave me three different options, explained everything, and helped me pick the best one.
A girl can’t live without her phone, honey! 🤣 He made sure I left taken care of, and I really appreciate that. I had to come back and leave a review because great customer service deserves to be recognized.
Everyone in the store was nice, but Nervens definitely made my day. Thank God for Nervens—he deserves a raise! Thanks again for all your help!”
“Very convinient location, friendly enviropment and not less important great customer service.
I needed to connect a new phone replacing the old one, everything was perfect. Ilana was very knowleable and made this a smooth and fast processThank you!”
“Renee at the Verizon store was absolutely exceptional! He took the time to remove a virus from our phone, reviewed our account, and helped us improve our plan so we’re getting the best value. His knowledge, professionalism, and patience made the entire experience stress-free.
Customer service like this is hard to find. We highly recommend visiting this store and asking for Renee. His service was truly exemplary, and we couldn’t be happier with the experience. Thank you, Renee!”
“5 star customer service all around! I went last to get switch to T-Mobile from AT&T and both Luisi & Kyla were extremely helpful. I wanted to get the iPhone 17 pro and they were understanding and took the time to explain everything to me and make the process very smooth. Attention to detail and very well oriented in doing the process. I couldn’t stop thanking them every minute I got. If you are reading this once again thank you both for the help! These two deserve every recognition possible!”
“My customer support agent was Phoebe Martin, and I absolutely loved her. If there's any way to request her I highly recommend it. She is very well spoken and got to the root of my internet issue quickly. She is also very personable and joked around with me while we waited for the reboot. If every company had a customer service agent like her life would be so much easier. Thank you Phoebe Martin, you're the best.”
“I came here VERY frustrated because of a terrible experience with the in app xFinity chat assistant (more on that on a separate review .. let's just say they left our lines in a total mess!
Fortunately, store Manager Jannrick introduced me to Odelys who was fantastic. She was the first person at xFinity (there were four before her) who could finally clean it all up and solve the issue her predecessors had created.
Plus, she did it with a good degree of empathy while finalizing other activies she was in the middle of.
Highly recommended, well done. Nothing like in person, solid technical assistance.”
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“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”