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“The storefront had a clean and fresh appearance. The associates, about four (4), appeared happy yet crowded by one service station as another associate appeared to be helping a customer at another service station. My purpose at the location, was to return Comcast equipment and close the account (achieved successfully and thank you). I gave the experience 4 stars because, when a customer enters the store, they should be greeted and feel welcomed. During the entire engagement, the associate spoke few words in English to me, while remaining mainly focused and engaged in his conversation with his colleagues in another language. Otherwise, for me, the CX was okay seeing that I achieved what I set out to accomplish. Although, I couldn't tell you what products Xfinity currently offers. However, nice storefront.”
“Just wanted to thank Stan of the Boost Mobile Store for helping me transitioning my mobile service from Xfinity to Boost Mobile yesterday. There were several technical issues unrelated to the service but despie that he was a pleasure to deal with and stayed on the phone with Boost customer service and escalated the matter until resolved. He was calm, professional and very kind. I am very happy about the change, not just because of the better rates and plan but because Stan made it possible, as probably most people would not have been as effective and professional as he was and I would have left the store.”
“Ryan Pierre Pompano Beach Citi Center hit it out of the park.His customer service was outstanding ! I came into the store frazzled and I walked out with a smile on my face
I might”
“Excellent service!
Jay was amazing, he helped us transferring from another company to Boost, he was so patient, calling and making sure we were getting the best service.
Thank you for everything Jay!”
“Juan was an amazing help working with me and my specific situation to ensure that I was able to get the phone I wanted despite having to work around several difficulties along the way! He was very thorough in making sure that he answered all of my question, concerns, and problems to the utmost accuracy and provided me several solutions to worries that I had standing in-between me and my new phones purchase. You can tell that Juan really cared about helping me out because when I left the store assuming I wouldn't be able to buy through him, he went as far as continuing to solve my roadblock that we were running into when I was in the store even after I left he was still working diligently not letting my failed attempt at a purchase go unresolved. He messaged me with the good news and he was almost as excited as I was and now I will be the proud owner of a z fold 8 finally after all of these years a foldable that I have been wanting, my first foldable after 8 iterations/generations of them Juan was able to make it happen for me and was the difference maker and the problem solved where nobody else was since the first fold released all of these attempts ago! Some stories do have happy endings thanks again to Juan and I recommend anyone who wants to upgrade or get a new phone with Verizon go see Juan at this Verizon store he is simply the best!! And so is his manager who helped him to work with me and make this all happen I will be editing with her name also when I get it!”
“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”
“Having a glitch with the Faststream network, we called the support line and they were very responsive and resolved the issues promptly and efficiently. Brian was very helpful. thank you.”
“Adventura is NOT THE SPOT! Copans in Pompano Beach is ALL THAT! Jett (as in airplane) is my do to guy!! I will only see him, however, ALL the reps are so amazing!!!!! Thank God, they are around the corner from me!!!!! Samyra (Sah-my-rah) is amazing!!!! Enjoy your journey to Pompano!!!!!”
“I’ll try to make a long story short… 4 years ago I had t-Mobile and I loved their customer service but their service absolutely sucked. Dropped calls constantly. Went to Verizon and the service was good (no more dropped calls) but their customer service is horrible plus the prices insanely high. Back to T-Mobile because they promised me they FINALLY got good service. And THEY DID!!!!! Almost one year now and my service is great! No dropped calls and great customer service ESPECIALLY from our guy Geo Vilsaint in the Oakland Park office. No matter what, he always replies to me and helps me get refunds, credits and new phones. 5 star rep.”
“We came in, and were greeted by Many of the team members. They seemed eager to help us. A young woman, Sofi, asked what we needed. She resolved our problem very quickly. ☺ Was pleased. Thanks.”
“I had an excellent experience at this T-Mobile location thanks to the outstanding customer service provided by EJ. He was knowledgeable, patient, and truly went above and beyond to make sure I understood every detail. He took the time to answer all my questions and made the entire process smooth and stress‑free. I genuinely appreciate his professionalism and dedication. Highly recommended.”
“I got an iPhone 17 Pro Max and AJ was so helpful. He was able to explain the whole process as well as give me accurate timing and updates when I had to reset my password. I’m very thankful for the customer service that I was given today. I highly recommend.”
“Great experience bought a new Samsung A57, salesman Renal was fantastic, he helped me pick out the best phone , transferred all the apps and data from my old phone and completed a difficult transfer from my previous carrier while saving me a lot on my monthly bill.”
“The service person Tyler was more than a technician today. He brought an honesty about himself which he shared and we had a human experience that doesn't happen enough in today's world. He's a young hardworking guy and a real person. My friend Al was here at the time and we both remarked to each other that thought after he left. My neighbor stopped by and immediately recognized him from another community even. Seems this fellow is all over the place working and people take notice. Oh and by the way he found the problem (a broken line in a super tight confined spot) and had it fixed in way less the time expected as I saw the difficulty in the line being originally installed at that location at my insistence.”
“It was a pleasure being a customer at T-Mobile 3398 N University Drive today. Mr. Kevin Cabrera's service with us is amazing. He has a great patience to go through everything about our phone service. TYSM Sir Kevin and the T-mobile company all all the crews. Have a blessed day always.🙏😇❤”
10AM - 8:30PM
3003 A Johnson St, Hollywood
Internet Service Providers
“Excellent service we bought a new line the service was wonderful additionally I brought a phone to fix everything it was excellent ? congratulations I was happy with the service provided very good advice”
“For nearly 20 years, it has been an absolute pleasure working with ABC Telecom. They have consistently been our go-to partner whenever we need something done right within their expertise. Their professionalism, expertise, and dedication to excellence are unmatched.
Thank you, Randy and the ABC team, for your support and outstanding service. We truly value our partnership and look forward to many more years of collaboration!”
“My experience with TMobile was amazing. After multiple calls to customer service with no solution, I came to the TMobile on 441 and Hollywood and Gianni helped me.
His customer service and knowledge surpassed my expectations. He is definitely an asset to TMobile.”
“Nervens saved my life! 😂 he was so patient and willing to help. I came in with my phone not turning on, and I was convinced my life was OVER. He gave me three different options, explained everything, and helped me pick the best one.
A girl can’t live without her phone, honey! 🤣 He made sure I left taken care of, and I really appreciate that. I had to come back and leave a review because great customer service deserves to be recognized.
Everyone in the store was nice, but Nervens definitely made my day. Thank God for Nervens—he deserves a raise! Thanks again for all your help!”
“As a longtime boost customer, I have NEVER had trouble with phones or service itself. I also have run into a LOT of trouble with surrounding stores near Hollywood. I came to this location and I was impressed instantly!! The 2 ladies at the store not only took care of me but was honest with me about my plan options and got my to where I needed to be to fit my needs. Both women worked together to provide me excellent service. I was nervous at first because other stores have been super rude or cons. I recommend this store if you want to be treated right and with respect! As long as this store stands with these ladies, I will bring my business here!!!”
“My family and I visited this T-Mobile today, and it was by far the best experience we've ever had at any T-Mobile store, and we've been customers for over 21 years. Natalie F. made all the difference. She was friendly, thorough, incredibly knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer all of our questions and made everything easy. Thank you, Natalie F., for providing such outstanding customer service!”
“Tonight Jason represented the epitome of what excellent customer looks and sounds like. His tone, his attitude, his demeanor was all so welcoming from the moment I walked into the store. He assisted me from start to finish with the information needed to return a recently purchased IPhone 16. Then Jason ensured my IPhone 11 was reactivated and all apps and data restored as needed. Per my request, because I’m not familiar with return policy and procedure, Jason restored the IPhone 16 back to factory status, packaged it and taped it for me. So all I need to do now is print label and take to UPS location for shipping. And while all this was taking place, another young lady working brought me 2 T-Mobile glasses from Tuesday giveaways which was not requested but greatly appreciated. The entire experience at this location was phenomenal after calling the Sam’s Sawgrass location where I purchased the IPhone 16 and going by the T-Mobile location closer to my home at 2600 Broward Blvd and not receiving any useful assistance. A big Thank You goes out to Jason and the management team that runs this location. I will make the drive to this Broward Mall location for all future cell phone needs.”
“Very convinient location, friendly enviropment and not less important great customer service.
I needed to connect a new phone replacing the old one, everything was perfect. Ilana was very knowleable and made this a smooth and fast processThank you!”
“Andrea was amazing. She helped me with my business account, I had to set up billing. The store is beautiful, and the rest of the staff also very good. Lots of great deals.”
“Renee at the Verizon store was absolutely exceptional! He took the time to remove a virus from our phone, reviewed our account, and helped us improve our plan so we’re getting the best value. His knowledge, professionalism, and patience made the entire experience stress-free.
Customer service like this is hard to find. We highly recommend visiting this store and asking for Renee. His service was truly exemplary, and we couldn’t be happier with the experience. Thank you, Renee!”
“Chikkie is the best, why, because I had a huge favor to do for me. None of the boys wanted to help me only her as she is the only girl in the store, and she could get in trouble because of the store rules, but she did anyway and she didn't care to be in trouble. That tells me she is really there for the customers. I'm so thankful for you my friend. 🙏❤😊”
“Fabiola was the best and most patient. We were having problems activating the new phone and she kept trying until she got it. Never looking annoyed and in great spirits. I wish everyone is uplifting as she was.”
“Datel has been providing quality low voltage fiber optic, category 5E and category 6 cabling, CCTV camera systems, Cell phone Signal Boosters and Nec phone systems for 33 years. We strive to provide a prompt and courteous response for all your needs. You purchase a company and a commitment with Datel not just Equipment.”
“5 star customer service all around! I went last to get switch to T-Mobile from AT&T and both Luisi & Kyla were extremely helpful. I wanted to get the iPhone 17 pro and they were understanding and took the time to explain everything to me and make the process very smooth. Attention to detail and very well oriented in doing the process. I couldn’t stop thanking them every minute I got. If you are reading this once again thank you both for the help! These two deserve every recognition possible!”
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“I had a great experience with Tatiana She answered all my questions, helped set up my 2cond phone all while assisting more customers but she was focused give me my information when I forgot my phone number ether... that going lady is an asset to Boost Mobile .. I will be back ..”