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“The storefront had a clean and fresh appearance. The associates, about four (4), appeared happy yet crowded by one service station as another associate appeared to be helping a customer at another service station. My purpose at the location, was to return Comcast equipment and close the account (achieved successfully and thank you). I gave the experience 4 stars because, when a customer enters the store, they should be greeted and feel welcomed. During the entire engagement, the associate spoke few words in English to me, while remaining mainly focused and engaged in his conversation with his colleagues in another language. Otherwise, for me, the CX was okay seeing that I achieved what I set out to accomplish. Although, I couldn't tell you what products Xfinity currently offers. However, nice storefront.”
“Got a new phone, case and tempered glass. Sam helped me transfer my Gmail account over to the new phone along with all my apps. The BEST Boost Mobile store ever.”
“From start to finish, I was impressed by sales rep Byron professionalism and customer service. Byron's ability to effectively communicate with customers made it worth the wait to receive excellent service at this location. He is very calm and patient and made the process of upgrading multiple phones easy. Would recommend this location as this was my second visit in 2 .5 years and received top notch service each time.”
“Hours of Operation varies. Open sign usually visible, although it seems otherwise. You have to call the number posted in front of the Store, if there's no one there. Wait is less likely to be long. The Staff is Polite, Respectful, Knowledgeable and More likely to give You great deals on Phones, services and accessories for being a Loyal customer.”
“Switched from Metro to Verizon and got 800 off my new phone trading in a super old Samsung. Great deals at this location, even helped me out with finding my contacts and other items”
“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”
“Having a glitch with the Faststream network, we called the support line and they were very responsive and resolved the issues promptly and efficiently. Brian was very helpful. thank you.”
“I recently visited this store to acquire a phone for a good friend, and was greatly impressed by the exceptional customer service provided. Nicole is indeed a phone specialist. I am confident to return for future transactions. Happy Holidays”
“Abriana is such a bright girl she has so much ahead for herself , out of everybody when she attends you it feels like she is the person who really cares and wants to help such a smart girl 10s”
“Walked in and the customer service was great! Sergio was beyond helpful and knowledgeable, he helped answer all of my questions, activate my new phone and even put in all the accessories. He went above and beyond!”
“Roberto was the best, I’m more than delighted with his service, he made the process of switching from att to T-Mobile so seamless, not only did we get everything we came here for, but he helped us with everything through the process specially the technical transfer process, I know he can help me w anything, I would definitely come back to this location over any other location and I don’t live close by, he deserves a raise”
“The service person Tyler was more than a technician today. He brought an honesty about himself which he shared and we had a human experience that doesn't happen enough in today's world. He's a young hardworking guy and a real person. My friend Al was here at the time and we both remarked to each other that thought after he left. My neighbor stopped by and immediately recognized him from another community even. Seems this fellow is all over the place working and people take notice. Oh and by the way he found the problem (a broken line in a super tight confined spot) and had it fixed in way less the time expected as I saw the difficulty in the line being originally installed at that location at my insistence.”
9:30AM - 8:30PM
3003 A Johnson St, Hollywood
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“Excellent service we bought a new line the service was wonderful additionally I brought a phone to fix everything it was excellent ? congratulations I was happy with the service provided very good advice”
“A very good store with super employees. They help consumers quickly and effectively. Particularly noteworthy is ALLY, who got involved in my phone problem very much and fixed a problem with which I could not cope.”
“For nearly 20 years, it has been an absolute pleasure working with ABC Telecom. They have consistently been our go-to partner whenever we need something done right within their expertise. Their professionalism, expertise, and dedication to excellence are unmatched.
Thank you, Randy and the ABC team, for your support and outstanding service. We truly value our partnership and look forward to many more years of collaboration!”
“Walked into the store for an air tag and the manager told me about the new trackers by T-Mobile and the customer service reps were very helpful in helping me set up the tracker. Explained how to yes it and set the app up for me. This is my favorite location and recommend for everyone to come check this store out!”
“This is my one and only T-Mobile! I love the staff so much. They are always patient, helpful, sociable, and kind. Jhovany helped buy my new iPhone and Jay helped me set up my Apple Watch. Eduardo has also helped me with questions about my plan. The managers Dionte and Ivette are always attentive to the customers and very knowledgeable. I love the service at this T-Mobile! Thank you guys!”
“Tonight Jason represented the epitome of what excellent customer looks and sounds like. His tone, his attitude, his demeanor was all so welcoming from the moment I walked into the store. He assisted me from start to finish with the information needed to return a recently purchased IPhone 16. Then Jason ensured my IPhone 11 was reactivated and all apps and data restored as needed. Per my request, because I’m not familiar with return policy and procedure, Jason restored the IPhone 16 back to factory status, packaged it and taped it for me. So all I need to do now is print label and take to UPS location for shipping. And while all this was taking place, another young lady working brought me 2 T-Mobile glasses from Tuesday giveaways which was not requested but greatly appreciated. The entire experience at this location was phenomenal after calling the Sam’s Sawgrass location where I purchased the IPhone 16 and going by the T-Mobile location closer to my home at 2600 Broward Blvd and not receiving any useful assistance. A big Thank You goes out to Jason and the management team that runs this location. I will make the drive to this Broward Mall location for all future cell phone needs.”
“I came to tmobile and Gianni was very helpful with assisting me with my phone. I was having problems with finding my photos and locating my voicemail. He was very patient with helping me. Very professional and courteous. He answered all my questions. I went home very happy. He is an access to the business.”
“I was impressed with the service I got at this location from Talisha. She was very knowledgeable and patient. She explained everything to me in detail and she answered all my questions or concerns I had about upgrading and adding a line. I left feeling satisfied. I would recommend this location to everyone. Ask for Talisha when you go there!”
“Been a while since i had customer service like this one Victoria gave to us Sunday 22 nd Feb. Knowledge and super friendly . She sorted out me and my friend together as we both had huge issues to deal with . Thank you so much from Brian and Martin..keep up the great work ?”
“Andrew went above and beyond for my partner and I. He took care of everything we needed and was super helpful and kind. Couldn’t be happier with the service provided!”
“5 star customer service all around! I went last to get switch to T-Mobile from AT&T and both Luisi & Kyla were extremely helpful. I wanted to get the iPhone 17 pro and they were understanding and took the time to explain everything to me and make the process very smooth. Attention to detail and very well oriented in doing the process. I couldn’t stop thanking them every minute I got. If you are reading this once again thank you both for the help! These two deserve every recognition possible!”
“As a longtime boost customer, I have NEVER had trouble with phones or service itself. I also have run into a LOT of trouble with surrounding stores near Hollywood. I came to this location and I was impressed instantly!! The 2 ladies at the store not only took care of me but was honest with me about my plan options and got my to where I needed to be to fit my needs. Both women worked together to provide me excellent service. I was nervous at first because other stores have been super rude or cons. I recommend this store if you want to be treated right and with respect! As long as this store stands with these ladies, I will bring my business here!!!”
“Traveling from out of town and hubby had a phone issue. Stopped by about 20 minutes before the store closed and Dylan was extremely helpful, including staying after closing about 15 minutes to assist. Great customer service”
“Chikkie is the best, why, because I had a huge favor to do for me. None of the boys wanted to help me only her as she is the only girl in the store, and she could get in trouble because of the store rules, but she did anyway and she didn't care to be in trouble. That tells me she is really there for the customers. I'm so thankful for you my friend. 🙏❤😊”
“Datel has been providing quality low voltage fiber optic, category 5E and category 6 cabling, CCTV camera systems, Cell phone Signal Boosters and Nec phone systems for 33 years. We strive to provide a prompt and courteous response for all your needs. You purchase a company and a commitment with Datel not just Equipment.”
“I met Marty over a year ago and he told me about how he could help me with my business phone. He educated me because I thought that just because I set up a business account with my cell phone provider that I had an official business number, Marty let me know that was a myth. Now with his help and excellent customer service and support my business has a professional number and I can accept international clients calls expanding the visibility of my company. Thanks Marty!”
“Best staff very patient highly experienced I love the pple very friendly I been here. 20 min everything went great I highly recommend abi and Sandra great people got me sooooooo excited and happy give 5 star no less at allllll”
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“Tatiana was the best representative I have ever encountered with Boost Mobile. She check my account thoroughly, and let me know I was ready for my upgrade and is very detailed going above and beyond for me to have the best Boost mobile experience. I will always go to Tatiana from now on for any Boost Mobile questions, concerns, and any add-ons, removals, and payments. She is very reliable, efficient, and trustworthy.”