Metro by T-Mobile at 1483 N Federal Hwy offers great prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, including Marcos and Weedia, who assist with troubleshooting and setting up phones. Many reviews highlight their outstanding customer service, with staff being patient and understanding. Alexander is also noted for his exceptional service, leaving customers satisfied and happy. The store is highly recommended for anyone seeking quality service and support for their mobile needs. Visitors can call (888) 863-8768 or stop by for assistance.
Kimberly is the best she was very nice and she smiled the hold visit and that made our wait time much better big thanks to her she great 😃
July 2026
This 5 star is ONLY FOR KIM! After months and over 8 different locations, months of issues with WiFi and cell service, Kim was absolutely FANTASTIC at finally helping us but unfortunately we already switched to another carrier. THANK YOU KIM SO MUCH YOU ARE AMAZING!!!!
July 2026
Kimberly at the MetroPCS store on Federal Highway in Fort Lauderdale. Gave me excellent customer service. She helped with my account and also was very helpful in setting up my home internet service. She was also very knowledgeable in her job. She’s the bomb. Please give her a raise.
