U-Haul Moving & Storage at Broward Blvd offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage units, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers appreciate that the business provides everything needed for local or long-distance moves. However, experiences with the location have been mixed. Some customers noted issues with reservations, such as being called the day before pickup to be told the reserved vehicle was unavailable. Instead, they were offered different trucks at the same price, and while everything worked out, it highlighted potential problems with scheduling or software. Others reported lengthy wait times—up to 45 minutes—to obtain rental vehicles, which was frustrating. There were also safety concerns, such as a vehicle being released with dangerously low tire pressure, which could have led to accidents. The vehicle itself was uncomfortable to drive, shaking constantly and requiring a passenger to keep items from falling. The storage units at this location have also raised concerns. One reviewer mentioned water leaks in the units and hallways, with wet walls and flooded floors, which persisted for days. The water damage risk was enough for the reviewer to avoid storing there again, despite having purchased extra insurance. Customer service experiences varied. Some found the staff helpful when questions arose, but others felt the staff was short-staffed, leading to long waits and skipped customers. Overall, the location offers essential moving and storage services but faces challenges with vehicle availability, safety, and storage conditions.
The technician, Nate, was knowledgeable and very customer oriented. The front desk staff were friendly and efficient. Overall a very pleasant and positive experience.
January 2026
The gentleman who helped me was great (I think his name was Issac?), very efficient, friendly and helpful. Centrally located, easy to use and great inventory
December 2025
Make sure you make your employees happy. Specially the ladies at the counter.. they are super stars. The crap i have witnessed, these ladies deserve a raise. Thank you ladies and gets from 2800 w broward blvd 33311.
