U-Haul Moving & Storage at Broward Blvd offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage units, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers appreciate that the business provides everything needed for local or long-distance moves. However, experiences with the location have been mixed. Some customers noted issues with reservations, such as being called the day before pickup to be told the reserved vehicle was unavailable. Instead, they were offered different trucks at the same price, and while everything worked out, it highlighted potential problems with scheduling or software. Others reported lengthy wait times—up to 45 minutes—to obtain rental vehicles, which was frustrating. There were also safety concerns, such as a vehicle being released with dangerously low tire pressure, which could have led to accidents. The vehicle itself was uncomfortable to drive, shaking constantly and requiring a passenger to keep items from falling. The storage units at this location have also raised concerns. One reviewer mentioned water leaks in the units and hallways, with wet walls and flooded floors, which persisted for days. The water damage risk was enough for the reviewer to avoid storing there again, despite having purchased extra insurance. Customer service experiences varied. Some found the staff helpful when questions arose, but others felt the staff was short-staffed, leading to long waits and skipped customers. Overall, the location offers essential moving and storage services but faces challenges with vehicle availability, safety, and storage conditions.
Good experience from start to finish. Everyone was very helpful
July 2026
Pat was amazing. I called she helped me and my mom and I’m very much grateful. Give that lady a raise, she went above and beyond for us. Thank you!
July 2026
The lady at the desk was absolutely AMAZING! Personable, informative, polite, professional, helpful, efficient. Just a delight to see this kind of customer service.
