On the website, it states you get a free diagnostic. Went in to my appointment for my Switch and they said I had to send my device to a Jacksonville location for 40 bucks to get a diagnostic. Ridiculous.
November 2023
I want to express my appreciation of the incredible service l received here at u break. All made possible by Vanessa and Marvin. Thanks guys!!
October 2023
Knowledgeable, professional, friendly and helpful. Took care of my issue in a timely manner and notified me when their work was done. I am very grateful for their help restoring my hard drive.