AAA Fort Myers is a full-service branch that offers Travel planning, Insurance, and Membership services. Customers have had mixed experiences, with some reporting friendly and efficient service, while others faced challenges. The staff is generally described as nice and helpful, with one customer praising Marcus for promptly and courteously changing their tire, and another thanking Robert for providing gas after they ran out. However, there was also a mention of an employee named Andre who struggled to follow directions. The branch seems to have faced some staffing challenges, with one customer noting the reduced numbers of staff. Despite this, the ladies in the office, including Shirley, Becky, Stacy, and Linda, are reported to have gone above and beyond to assist customers. Overall, the AAA Fort Myers branch appears to provide a range of services, with the quality of customer service varying. Customers who are not AAA members may need to make appointments for certain services, such as obtaining an International Driving Permit.
I went for my international driving permit. Very helpful. This should be a snowbirds first stop for info and also the locals place to go for info before any road trip.
March 2025
Maybe this time they will get it right? Just wait and see. 😩
November 2024
Usually would give 5 stars but not in this case. I was in need of travel help in the way of airline travel. Was told they no longer provide that service unless tied to a cruise.