Truist is a bank that values its customers. It has temporarily adjusted services for health and safety, providing teller services through drive-thru only and in-person visits by appointment. Some branches without drive-thru remain open with enhanced sanitization. The staff can be wonderful, amazing, and dedicated, going out of their way to help with kindness and patience. However, service at the drive-thru window can sometimes be slow, with a long wait and no acknowledgment. The bank is bilingual friendly, and a visit with several customers ahead can typically take about ten minutes.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages