Best Buy is known for its excellent customer service and quick online order pickups, often ready in less than half an hour. Customers appreciate the knowledgeable staff, like Victor and Tommy, who provide helpful assistance with purchases and problem-solving. While some reviews mention long wait times and organization issues in the store, others highlight positive experiences and the ability to find specific items. The staff's patience and expertise, especially in smart home products, contribute to a generally favorable shopping experience. Overall, Best Buy aims to meet customer needs efficiently and effectively.
As a Total Tech member, I received quick information for next-day repair regarding my printer. Thank you!
July 2026
Solid best buy! Sometimes the stock doesn’t match online when there is only a couple left, but they have a great selection.
July 2026
I had a problem with a open box TV I purchased. It had a scratch in the screen and it was visible when you watched it. I replied to the email about my experience. Store manager responded and went out of his way to resolve the problem including coming to my house to make it right which I didn't do. Customer service at its... read full comment
