Brian Culbertson: Allstate Insurance is highly appreciated for its helpful and caring agents who act quickly to find the best options for clients. Customers have praised their dedication, noting that the staff works tirelessly to secure coverage, especially during difficult times like hurricane assessments or policy cancellations. The agency is known for its ability to handle claims efficiently, with some customers receiving their payments shortly after filing. Many clients feel confident in their service, describing them as a great asset to the SWFL area. However, some mention a preference for a local office, and there are reports that the Fort Myers location may be permanently closed. Overall, the agency is recognized for its helpfulness and commitment to client care, making it a trusted choice for insurance needs.
I am satisfied with Brian Culbertson, Allstate Insurance Agency.They are prompt to answer my questions and provide information about my policy as needed.
November 2023
The only thing I'm not happy with, you're agents, has too send notifications too , our reverse mortgageCompany, they Tex us that they don't receive! Notification that we have insurance with you! Rubina & Nickloas Mallous!
November 2023
Great service has even improved since the hurricane. Now I’m also very happy with my Allstate auto insurance