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September 2023 by Everett Brocka
They will never help you if your account gets hacked... another person tossed to the wayside...
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April 2023 by Common S.
My husband and I enjoyed our experience at this particular chase bank. The staff was friendly. we had a appointment with a gentleman by the name Matthew. He was very pleasant and professional. What ever issues we had he was sure to resolve. Great customer service!
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February 2023 by Tristan G.
They do a fantastic job of making a tedious task an enjoyable and simple process. Martha the relationship manager has a fantastic personality and an even better understanding of being able to explain everything in detail. I heard great things about chase and they have absolutely set those expectations.
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December 2022 by Eric Schmähl
very nice and friendly staff. Always the perfect advice on the subject. we chose this bank as our business bank and we are very satisfied.
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August 2022 by J. G.
Poor customer service. Rude older blonde lady at the drive up. If she's this grumpy on a Friday I can't imagine her on a Monday.
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January 2022 by Kevin Schmelzer
What a joke...3:30 in the afternoon and no workers other than tellers are here because of Covid.
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October 2021 by Ronald Fiscella
Martha Wilson is one of the finest chase bank employees I've ever met. I walked in on a Saturday morning and she helped me notarize some papers explaining everything along the way. I was in a hurry and she was very efficient and knowledgeable and friendly and did not rush me. She , even without asking, introduced me to an app which I was unaware of called credit journey under my Chase phone app which can help protect your identity through Chase .I immediately set it up in seconds.I've been with Chase Bank for 40 years in 3 states and all of their employees I've ever met have been top notch, Martha is a fine example of those people. I and my other family members all have gone to Chase and we surely will continue with this family.
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October 2021 by Dd Dd
JORDEN WAS VERY RUDE UNPROFESSIONAL HE SHOULDNT BE WORKING WITH CUSTOMERS He Argued with me when I called to get a rate on a foreign currency to Purchase Today...HE REFUSE TO CHECK? I had just recently purchased 3 months ago HE WOULD NOT CHECK TO SEE IF IT WAS ON YOUR CURRENCY LIST FOR ME..HE ARGUED WITH ME! ?He SAID YOU HAD NOT HAD IT FOR A YEAR WHICH IS LIE!!! I PURCHASED JUST 3 MONTHS
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August 2021 by Donna davidson
JORDEN WAS VERY RUDE UNPROFESSIONAL HE SHOULDNT BE WORKING WITH CUSTOMERS He Argued with me when I called to get a rate on a foreign currency to Purchase Today...HE REFUSE TO CHECK? I had just recently purchased 3 months ago HE WOULD NOT CHECK TO SEE IF IT WAS ON YOUR CURRENCY LIST FOR ME..HE ARGUED WITH ME! ?He SAID YOU HAD NOT HAD IT FOR A YEAR WHICH IS LIE!!! I PURCHASED JUST 3 MONTHS
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August 2021 by Jack Eblan
Answered first time and made me feel great!
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January 2021 by Harold Ruvira
Horrible banking experience three times I have tried to open up a business account with Chase and I have been unsuccessful. I have set upI have set up three appointments with Chase and all three times when I’ve gone in they have told me that the person that opens up the account it’s unavailable to try again another day. I would not recommend Chase to anybody they have no consideration for peoples times or schedule.
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December 2020 by Shadow
Grave bank I recommend it to everybody especially the people that live around the area
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May 2020 by Tim D
I was "accidentally" charged a monthly service fee that I shouldn't have been charged. Luckily when I brought it to their attention I got my money back, but keep an eye out. Financial institutions in general are seldomly trust worthy.
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November 2019 by David Collins Oliver
When I moved to Florida I knew I needed to open up a bank account. In an effort to find the best customer service I visited 5 different banks including Chase Bank, and at each bank I asked them a series of questions. These questions ranged from do you have free checking, business checking, credit cards and what are your hours. Chase Bank was the only bank that I visited that had Saturday hours and also was open till 6 which really helped since if you're working and you need to go to the bank and you don't get off till 5 and your bank is closed it doesn't do you any good. I also like that I go into the lobby and I'm greeted with smiles. Their customer service is outstanding and they're very knowledgeable. I would definitely highly recommend Chase Bank.
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October 2019 by Kenneth Johnson
I walked in to this branch on a Tuesday to open a new account and discuss getting a mortgage. I was told I couldn’t open the account until later in the week. I then went to Bank of America and opened the new account and got a mortgage within an hour.
