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February 2024 by Jeremy Greenfield
Mostly expensive clothes but we can usually find some great clearance deals. Huge men's designer cologne section too.
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January 2024 by Anthony Painter
Love Dillards
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January 2024 by Robert Musgrave
Mrs. Laurie, is doing great job managing the Edison Mall in Fort Meyers Florida. The operations manager the security manager goes to great lengths to make sure that each store big or small are able to maintain a safe environment for each and every guest that visits the mall. Fort Meyers is a great place to visit with its approximaty to other vacation destinations around South Florida. This Mall is booming commercial shopping mall with good choices around the Food Court and small vendors throughout the mall. Macy's has 2 large facilities to offer a wide variety of services. Dillard's presents with the line of great quality and value. The city transit runs through a well lit and maintained terminal on the property. Great place for the entire family to shop.
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January 2024 by Lisselott Añez
Very good prices
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January 2024 by MAIVI A
For my expensive budget
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January 2024 by Joanna Stewart
No staff in store, had to return two things because one pair of pants had an issue the day after I bought them and the other item was dry clean only. I didn’t realize when I bought so I went home and took off the tags. I was excited to wear these things as they looked great, but decided to return. It was over $260 of nice clothes that I shouldn’t have to fix and should be happy with. The lady was so rude and kept saying that I shouldn’t have taken the tags off if I was going to return. I explained why but that was met with, “I know you wore this.” Yes, I did wear it, in the dressing room and when I got home. She must have said that 6 times. It was uncomfortable and I’m not going to sew clothes together after having them for one day. I was going to exchange the pants but I couldn’t find them in the store, and when I said that I was thinking of exchanging the pants, she didn’t offer to get me the same ones or do the exchange instead. She just said she wouldn’t return things again. It was ridiculous. POOR customer service. I’ve never written one of these before but I am because of how stupid and unnecessary her response was.
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January 2024 by Gene Dzilinski
Got the Christmas gift wrapped
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December 2023 by Zach Martin
Great service in the mens dept.
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November 2023 by Aubree Martinez
If I could give 0 stars I would but that is not an option. My mother went in to shop for my 98 year old great grandmother who can’t shop for herself anymore. Clearly my great grandmother and my mom do not wear the same size however that is besides the point. When my mother approached the counter to check out , the clerk so VERY RUDELY looked at my mother with disgust all over her face and told my mom that the sweater she was purchasing was not her size and told her she was in the petite section and then pointed her to the plus size section and handed the sweater back to my mother. My mom was in such shock and disbelief this woman just said that to her. My mom handed her back the sweater and told her she was purchasing the sweater for her grandmother. The clerk changed her face to a smile and thought she was going to make a sale. WRONG! My mom told her she no longer wanted the sweater and walked out. You DO NOT speak to anyone like that. I don’t care who you are. Unfortunately my mom was in such shock and her feelings were so hurt she hurried out of the store to her car to call me so she did not get the clerks name. The location is Fort Myers the time was 3:50 on Friday October 20th. She was in the women’s section so hopefully that will help you identify the employee. I still can’t believe this happened. This may be just the individual that is nasty and rude but my mom now feels so cautious about going anywhere let alone Dillards to shop for clothes.
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November 2023 by Ric Aguilar
Always great selection..nice clothes and shoes..almost all brands to choose from..I want one of each?..thank you
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October 2023 by Nauti Tackle
In store return policy is really bad. Online return policy is horrible! The majority of the clothes are made in China. I showed up days after my purchase with receipt in hand, and was told over and over. I cannot return or exchange. After waiting 20 minutes for the manager, she FINALLY gives me the correct policy information and returns my money. I went online and bought the outfit from a different store for a much better price same exact clothing
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October 2023 by Trish w
Their Christmas store is spectacular. Also their purse department and shoe department! This is a must visit experience!
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September 2023 by Gene Bartok
Nicely set up store. Very helpful associates that greeted us and told us their name if we needed any help.Very nice merchandise.
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September 2023 by Pam Germann
Great clothes and friendly service. Got my perfume, beautiful magnolia.
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September 2023 by Manfred E. Muller
At Dillard's it's where customers are always welcome for their brand name iterms... Price are awesome and great customer service.
