Dillard's at Edison Mall in Ft. Myers is a large, clean, and organized department store offering a broad selection. Shoppers can find compelling clothing, shoes, handbags, accessories, and cosmetics from national and exclusive brands. While mostly expensive, there are often great clearance deals. The store features a huge men's designer cologne section. Customer service frequently goes above and beyond, providing a five-star experience. Sales associates are helpful and engaging, offering knowledgeable assistance, such as expert bra fittings or skincare consultations. Management receives recognition for providing adequate leadership and maintaining a safe, clean environment for all guests. The overall experience is positive, with shoppers noting it is a must to experience, leading them to definitely be back soon. The mall itself is a booming commercial location with a well-lit transit terminal, making it a great place for the entire family to shop.
On Sunday, May 24th I visited Dillard's looking for specific clothes for an upcoming bachelorette party. I encountered a woman named Kathy, she was so pleasant and helpful, and I really appreciated all of her help. Good employees are hard to find, and you are lucky to have her.
May 2026
Great Dillard's with excellent selection. Good customer service 👍
April 2026
Carlos was fantastic he helped us through everything must recommend!
