-
December 2023 by Cait Lance
Listen if you’re not Getting your tires from here you’re doing It wrong. The people are extremely friendly and the deals are impossible to beat. Plus if anything happens to your tire they will replace it for FREE!! 100/10 recommend!
-
December 2023 by Kelsey Rivera
My family and I have always used Discount Tire back in Texas. I am so thankful for the services I received today from this location in Fort Myers, FL. They were very responsive and nice on the phone, and worked very well around my busy schedule to make my day easier. I appreciate their professionalism. Thank you!
-
December 2023 by Chuck Mangus
Quick service on my covered rotation and balance. Friendly staff.Edit on 11.30 / checked my air pressure today and 2 valve caps were loose on drivers side and both are missing on passenger side. I'm guessing the tech didn't double check his work. Air pressure was correct all the way around.
-
December 2023 by Dennis Peppe
Very pleased with the tire selection, ease of booking an appointment and the short amount of time needed to install 4 new tires. More importantly, very impressed with the professionalism displayed by all of the employees.
-
November 2023 by Jeffrey S
I recently had an excellent experience at the Discount Tire Store with Trinten and Carson as my tire service agents. They went above and beyond to provide me with exceptional customer service. From the moment I walked in, they greeted me with a warm smile and were incredibly attentive to my needs. They took the time to understand my requirements and recommended the perfect set of tires for my vehicle. Their knowledge and expertise were evident as they answered all of my questions and addressed any concerns I had. Not only did they provide valuable guidance, but they also ensured that the installation process was seamless and efficient. Their attention to detail was impressive, and they even took the time to explain the maintenance tips to extend the life of my new tires. Trinten and Carson truly exemplify what outstanding customer service should be. Their professionalism, friendliness, and willingness to go the extra mile made my tire-buying experience a breeze. I highly recommend them to anyone in need of tire services at Discount Tire Store. They have earned my highest praise and a well-deserved five-star review!
-
November 2023 by Daniel B
I Bought 2 Tires online from their website at 6pm on a Thursday night and scheduled the drop off and replacement installation through the website for that Saturday. Friday morning I received a call stating they have my tires in stock and I can drop off the truck anytime. I received another call Saturday morning reminding me of my appointment and was told they would have a bay reserved for me when I got there. I showed up and they had my name on the bay. I dropped off my truck and came back an hour later to a completed installation of the correct 2 tires as specified. They even put the spare back under the truck for me. I was reminded about their certificate program for the tires multiple times throughout the process but they did not pressure me to buy it. I did not purchase it but it did sound like a good deal. Overall my experience was quick and easy and they even have a tracker to track the progress of the entire process. I plan on coming back to have 4 new tires put on my wife’s suv and am now considering replacing my other 2 tires with them. The receipt shows the torque spec they used and even offers a few tips and pointers. Their website also offers a military discount which I used with ease. The employees in this shop appeared to be moving with purpose unlike some tire shops that drag out the process.
-
November 2023 by Michael English
Andrew Heatons customer service skills are excellent. He was super professional and me being an operations manager I see good leadership. Mr. Heaton has what it takes to move up within your company. I was super impressed with your with you business. The store was super clean and the technicians and front end staff where dressed very professional and acted accordingly. This has been the best experience I have ever had at a tire store. I could go on but overall I score them a perfect 10!
-
November 2023 by Jeffrey Falls
Had a great experience with ANDREW today. Not only did he give us an amazing deal on four Michelin tires but he also got us on the road quickly to Yellowstone with our two Dingoes! We’ll be back when we need more tires for the other cars. Thanks Andrew and crew for the great customer experience.
-
October 2023 by Paul W.
It was truly an incredible experience. Beginning with the first phone call and ending when I drove away after finishing the job. After weighing my options, I got new wheels and tires for my truck at Discount Tire on Dani in Fort Myers because of their competitive prices. Prior to the installation, the technicians mounted all tires, along with the new sensors. This enabled a swift installation on a Saturday morning, taking less than an hour. The shop works as a team and being a new facility it is extremely clean. I strongly endorse the team at Discount Tire and will return for all my tire and wheel needs. Once again, thank you all!
-
September 2023 by Victoria Randolph Realtor
Discount Tire put new tires on our slingshot when no one in our area was willing to do so. Salesperson, Andrew, greeted us in the parking lot. He was very friendly and super professional. He made my husband feel at ease because no one else had ever worked on our slingshot. Changing wheels and installing new tires took about 30 minutes. The lobby was clean and comfortable and had a window so we could watch them working on our SS. I overheard Andrew talking with a customer in the phone and going above and beyond to get the business. We are very pleased and will return the next time we need tires. The guys were in the shop were, also, professional and efficient. I highly recommend!!
-
August 2023 by rebecca r.
let me preface by saying ive been using discount tire for over 17 years and I have over 700k miles on the road. they have always been reliable and friendly until this experience at this newly opened store.went in to have my spare mounted after i got a screw in my tire. Guy tried to sell me 4 new tires with warranty prorate (for more than i paid brand new) after showing me photos of heavily damaged tires that he presented as being my own(they were not). He did not look me up in the system to see my tires were still under full warranty for free replacement and labor until after i denied his sales pitch. he tried to convince me I paid less for them 3 years ago (I didnt) then tried to convince me it was general wear and tear (the photos he showed me were of tires with 3-4 inch circumference cracks along mid sidewall), he also tried to tell me this is "common with these type of tires" even though these arent a tire they carry and have to be special ordered, then tried to sell me a "cheaper set" several attempts. (the tires in question are a yokohama all terrain)he would not look any further into the full warranty replacement, even though the tires are well under the parameters. (because there was nothing wrong with the tires, I now realize)I only came here because my mechanic bf works for weeks at a time out of town. a few days later I was able to put my car up on ramps at home and see that there is no damage to any of my tires. in fact they look brand new and still have the manufacturing nubs. tread at over 70%this is not an okay way ro run a businessBEWAREi am glad that I know betteri will be contacting corporate and driving to winter haven to a location without jersey-shore looking scamlords.
-
August 2023 by Andrey Cunha
Great service; Did fix my tires, did my tire rotation etc Thank you
-
August 2023 by Kailey M.
I don't normally leave reviews but the staff deserves this. Andrew and Alex were extremely helpful. I ordered tires online through them and made an appointment to get the tires put on a few days later to work with my schedule thinking it would take hours like other car places. I got a call from Andrew shortly after the tires were bought asking if I wanted to come in soon letting me know it would only take about 30-45 minutes. I went in, Alex met me outside, took my keys brought my car right in and I was in and out in 27 minutes. I couldn't have asked for better service or a nicer staff!
-
August 2023 by Selena
I weren't here to fix one tire that had a bulge in it and that it turned out I needed two new tires so I purchased a two new tires and I had to walk walk around for about an hour until they message me that my car was done I get the message in my car is ready and as I'm leaving the store that I'm walk to which was like probably my way One of the associates call and say that I have some crack in my room and they cannot put the tire on my car and I told them that somebody had just told me it was ready and he puts me on hold I literally walked all the way there on hold 1 mi and walked into the store still on hold after getting extremely upset they told me they could not put the tire on my car because my rim was cracked though my rim was not cracked when it got there needless to say shortly thereafter they said it was there fault for not letting me know ahead of time and that they would go ahead and give me a rim not the one I have on my car but a rim to put the tire on so I can give them three stars for fixing the problem and because the gentleman Oscar was super helpful but other than that they couldn't receive five stars because obviously somebody cracked my rim
-
August 2023 by Nicole Chavanne
I am from the midwest (Chicagoland suburbs), and now live in Southwest Florida. My family have been customers of Discount Tire for many years. To my knowledge there was no locations with 50 miles of me now. To my surprise, this Fort Myers location had just opened a week prior. I found them on Google. Called and spoke to the store manager Luis. He was so helpful looking up tires for my vehicle over the phone, sending me quotes via email, and very personable. The next day I called back to make appointment. He offered to go get the tires I had chosen right then from the warehouse and have me come in that day to install. Upon store arrival I spoke with the assistant manager Oscar, and an associate Andrew. They were both also extra friendly, happy, and helpful.I am beyond impressed with this staff, and I applaud and appreciate them. By the way my car was ready within an hour of dropping off! They also beat the price of the tires your getting, if you find a better price elsewhere. Great customer service is hard to come by these days, in my opinion. I will be reviewing anywhere I can, and recommending them to anyone I can. Thanks guys, you are the best of the best! Sincerely, Nicole C.
