Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car offers convenient car rental services at thousands of locations, including airports and Fort Myers, with options available in over 30 countries worldwide. Backed by 65 years of experience, the company aims to provide a high standard of care and excellent customer service. Customers can easily book vehicles online or via the app to start their rental process. Reviews highlight both positive and negative experiences. Some customers appreciated the helpful staff, especially when issues arose, such as receiving a vehicle that suited their needs after concerns were voiced. Others noted the professionalism and patience of managers during challenging situations. However, there are concerns about vehicle quality, with some vehicles arriving dirty or smelling of smoke, and issues like receiving a different vehicle than reserved. There have been instances of long wait times during vehicle return and disputes over charges, including a costly fee for a defective clutch. Overall, while many customers have had positive interactions, there are reports of inconsistencies in vehicle condition and reservation accuracy, which potential renters should consider.

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1. Fort Myers, Florida