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“I go out of my way avoiding the Estero UPS Store for the customer service at this location. Every single one of your employees are precious angels who deserve raises. So helpful, so accommodating. Makes every annoying return and pick up a BREEZE. 10/10”
“Absolutely great experience! ? Amazing crew—super polite and helpful. The store was clean, organized, and well maintained. I was in and out in just a few minutes, which is always a win. The staff really knew their stuff too, which made everything easier. Big shout out to management for running a tight ship. Will definitely be coming back! ⭐⭐⭐⭐⭐”
“I love having the convenience of how close this place is to home...very friendly staff...you can get everything done in one place....I'm happy to pay $1.oo to drop off a package to be mailed instead of driving to the post office on Fowler...i would spend more on gas and having to avoid all the insane traffic on Colonial...great place!”
“I have been using this location for several years and I just wanted to take the time to thank Traci, Toni and Sam for exceptional service. They are patient, kind and understanding. I always look forward to a drop off, anf a fun HELLO! GOOD JOB FOLKS.”
“Dear Bobbie Cooper, My Accordian arrived in Ohio in perfect condition. I couldn’t believe how well you protected that precious instrument with layers upon layers of bubble wrap and styrofoam. I wish I had taken photos of the packaging as t unwrapped the heavy duty shipping box. My Accordian was perfectly protected!!I would recommend You to anyone. You are the Best! Definitely 5 star all the way! Thank you Thank you,Jim Martuccio”
“There was someone to open the door for me since I had a large package. The clerk boxed my items with care and sealed it properly. The staff was friendly and I was done quickly.
That team puts customers first and the service shows.”
“I can't say enough about the customer service at this location! Thank you Angie for the amazing job packing the lamp shade and large print! Both arrived safely and fully intact!! It took 20 minutes to unpack the print - which speaks to how well it was packaged. Thank you!”
“The folks in this store are so nice and helpful. I often see them helping people who do not know how to navigate a return with Amazon or who are unsure of the procedure to package something that they need to mail. The clerks are always patient and offer help and stay friendly even if customers become unpleasant or rude. This store is great...they can do it all!
I have never had a long wait, and it is often a busy place.”
“I was greeted as soon as I walked in the door, in the very nice lady behind the counter was very patient and listened to what I needed. She helped me out and provided the exact services I need to ship my items. I will definitely come back to the store again.”
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“In order for our club to continue with massage services for our members, the Board of Directors needed to be fingerprinted via LiveScan. After showing up to my first location, which was closed on vacation and accepted my appointment, I found Ship-N-Go. Both Chris and Nicole not only fit me immediately into the schedule, they were very polite, professional and extremely accommodating!!!”