Rotech provides home medical equipment and services, including oxygen therapy, CPAP machines, and wound care supplies, to the Fort Myers area. The staff is consistently described as amazing, fantastic, friendly, and compassionate. Reviews highlight employees who are knowledgeable, thorough, professional, candid, empathetic, and nice. Customers note that the service does not end at the door, with supportive follow-up calls to check on their well-being. This compassionate service stands in stark contrast to the negative experiences some have had with other providers, where staff were described as cruel and nasty. At Rotech, the good people on the phone lines and the excellent technicians provide genuine decency, changing customers' entire outlook. The company's valued employees help solve problems, offer clear orientation, and turn customer struggles into thankful resolutions, enabling clients to manage their care at home.
Phone system is awful, hard to get the right office or technician. Difficult to return equipment.
September 2025
Rafael Villela, tech helped me today with my sittings on my new device. Very professional way and very pleasant person to work with. Thank you so much Rafael.
June 2025
New to Rotech. Equipment delivered and explained. Very pleased.