I usually like truist. But I have to confirm that this is the worst Branch I've ever been to. Pretty much almost everyone there is as rude as can be. And not helpful at all. After coming to this branch, I have now made up my mind to close all my accounts through them
December 2022
Terrible customer service. The Branch manager is a joke. She needs to get some customer service classes. Never had any problems when it was Sun Trust. And I’ve been a customer for 15 years but just moved here and the level of service at this branch is absurd.
June 2022
What happened to the Saturday hours?? I work from 8am to 530pm every day. How am I supposed to get to the bank with no Saturday's open???
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.