-
January 2024 by Manuel Manrique
I went in the morning, and in the afternoon back! First of all, this is short of staff… then the manager who is the person who must show as a leader and a person who shows the example and respect to clients and her staff… she is unrespecfful, to the clientes! How a manager argued to a cliente and unrespect by telling that my perfume make her to have a difficult breathing… or that is really disgusting from a company or from the person who manage the store… wait there is more she’s don’t care if she has a huge line in the pharmacy which look like a dólar store…. It’s a mess !!! Walgreens need to take care of people they hire because with me today is one client less… people do not come to the pharmacy to get medication for free insurance company pay for it!There is more she do not like to take care of black and Hispanic people so racism … so, she is white and make one black girl she made the black lady work like slave…. So sad bey bey walgreens!Gretch
-
January 2024 by Stefanie Underwood
I walked in at 9:53 when the door said it closes at 10 and 2 of the employees said “we are closed” didn’t say why they were closing early just said they were closed
-
January 2024 by ALBERTO ABREU
This place absolutely loves wasting your time, was told to come back in 30 minutes for my prescription, I come back an hour later…. Still not ready. This is not the first time.
-
November 2023 by ilesh patel
Photo department every time and anytime close
-
October 2023 by Paige Mccullough
I wish I can give zero stars. There is a pharmacist there by the name of Manny. He has caused me to end up in the hospital twice. I am seeking legal action. He wouldnt let me get my medicine that I need every month. He said I needed a new doctor because my doctor was too far away. Even though my doctors top MD is Fort Myers (Manny’s pharmacy Walgreens in fort myers) it is literally my doctors boss that is in Manny’s area. I also received the texts that my medication was ready for pick up, just to waste money on an Uber and be told I can’t get it because Manny said no. Everyone in Florida knows how hard it is to get doctors out here, let alone referrals you need and appointments can take up to two months! Instead of helping me, they told me there WAS ABSOLUTELY NOTHING THEY CAN DO. I called my doctor to find out what to do, and they directly me to the Walgreens DOWN THE ROAD. Even the pharmacist at that Walgreens couldn’t believe what Manny was putting me through. They said it was absolutely ridiculous and I should call corporate.Also, if you try to call this Walgreens, FORGET IT! They will answer, put you on hold for 20mins and HANG UP. When you get to the pharmacy, please have 30mins to wait to even get your prescription. I will be continuing my legal action and help through my lawyers Walgreens corporate.
-
July 2023 by Ed Sauer
I called the pharmacy this morning to see why a prescription that Humana said was submitted to Walgreens on 7/21/23 (2 days ago) has not been filled. I was placed on HOLD 5 times and then hung up on! Moving all my prescriptions elsewhere.
-
June 2023 by Paul T
I called to ask question about my medication, a beautiful lady by the name of Gretchen pick up the phone. I asked her several question which I was not aware of at all . Gretchen kindly answers all the question with a kind voice and ver knowledgeable . I was very thankful that Gretchen picked up the phone . I give Gretchen 10 stars for being a professional kind person .
-
May 2023 by Roy M.
I am trying to post review for Walgreens at Carrell Corners and Cleveland Avenue in Ft Myers. Hope this is correct store. I can't say enough nice things about the employees and service at this store. I have tried Walgreens in Cape Coral, Florida and was very disappointed in their pharmacy department. The pharmacists and employees in Ft. Myers are very nice to do business with and do their best to meet your needs. I would not go anywhere else. The ease of getting prescriptions filled is excellent. I highly recommend this store to anyone that needs their prescriptions filled on time.
-
April 2023 by Délor St. Maur
Gretchen, Maria, and Courtney have exceptional customer service.
-
February 2023 by Michael Plump (timextoxlive)
Had my prescription for a week without filling it. After the third time I followed up, they said they still didn't have it and didn't know when they would. Offered no help as to where I could actually get it filled. Borderline patient abandonment.
-
January 2023 by SARAI SOTO
I had so many questions & concerns about printing a wall portrait that's very dear to me. Isaiah Feliciano was knowledgeable, patient and helpful. He went above and beyond, exceedingmy expectations. This young man deserves a promotion. Thank you for everything Isaiah Feliciano!!!
-
December 2022 by Naomi Fujihara
Did not let use bathroom.When asked that needed a Photo service they said they can’t today cause the guy who takes the picture was not there ….? Can’t the rest of the worker take the picture it’s not like they do a professional photo shoot. Every worker horrible attitude.
-
September 2022 by Javlin D. Finnell
This Pharmacy is very unreliable and never able to get a person on the phone. I'm unable to drive to pick up my medication that keeps me alive so I tried to have it delivered. My medication was picked up two days ago and then 15 mins before closing my medications were returned back to the Pharmacy and I get a notification advising my medications is ready for pickup causing me to miss my medication. Wished another Pharmacy would take my insurance. STAY AWAY FAR AWAY FROM WALGREENS or you'll be sorry. Negative Stars
-
September 2022 by Maria Soto
The Customer service from the one cashier, that is short, long brown hair with glasses is terrible. Please retrain her to help the customer instead of trying to embarass the customer.
-
September 2022 by thefisher T.
Pharmacy is absolutely ridiculous. Takes days to fill prescriptions, in accurate time frames for when the prescription will be ready for pick up. Very long pick up lines as well.