CVS has received mixed reviews from its customers. Some customers express gratitude for the exceptional service provided by the front store staff, especially two employees who went above and beyond to help during a difficult time. However, there are concerns about the pharmacy's service, with reports of a rude pharmacist who was unhelpful when a customer needed a prescription filled. The store manager stepped in to assist but noted the staffing issues that day. Additionally, some customers found the front store area disorganized, leading to frustration and abandoned purchases. On a more positive note, during a busy holiday period, the pharmacy staff was recognized for their prompt and courteous service, reflecting their dedication despite challenges. Overall, CVS has moments of excellent service but also areas that need improvement, particularly in organization and pharmacy interactions.
It was SUPER GROSS and I think its sooooo depressing to go into that store I would not recommend going in and buying anything I honestly dont even know how they are still in business! There was also a literal icecream that was out on a shelf not in a freezer but on a shelf!
July 2025
Jack was a great help, he noticed one of the monsters i was buying was damaged and went and grabbed a replacement. Really above and beyond service.
December 2024
I am always impressed by Jessica at the Racetrack road location, due to she ALWAYS stops what she is doing to go out of her way to assist individuals with finding the right over the counter medications for them out on the floor.
