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December 2023 by Michael “Festus” Agin
The team at this store are super helpful! Even though they were super busy they helped print, coil bind and ship a high priority package for my Dad’s 90th Bday. Martian - kudos to you providing me some slack today after I made an error. I was willing to own it and pay again, but you allowed me God’s grace. Offer to fish AK remains open.
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October 2023 by Joseph W.
We were just trying to print something from our phone...The girl working in this store or should I say the girl in this store with a FedEx shirt on is worthless did not help us at all.... I actually asked for her help the only thing she told us was... you can't print from a cord plugged in .... I think her name was Stephanie.... Left there and went to a UPS store and they got it printed
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June 2023 by Djalmar Vargas
They were super polite and helpful when I tried to drop 8 bags off. They deserve more than 5 stars.
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May 2023 by Stephanie
This location takes breaks and locks the door during business hours. Leaves sticky notes on the door.
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April 2023 by Alexandria Patton
Crystal went above and beyond in helping us with my husband's retirement brochure. She was very helpful and professional. I have been stressing about these brochures and she made them beautiful. Please give Crystal some recognition, or better yet, a raise! Will absolutely come back to this store for any other printing needs. Thank you!
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March 2023 by Patti Frueh
I was nicely greeted by the Store Manager as soon as I entered. Very nice, professional and efficient.
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February 2023 by Joshua Jarvis
Came here to get three (small) bundles of pappers binded. When I came in,Stephanie took the other customer, granted I figured it would take longer to take care of me, so I allowed for the older lady to go in front of but then 5 other customers came in and she figured she would continue to take care of other customers rather then finish my last bundle of 50 pages. When I told her I had been waiting here for 30 minutes, she said yes, but I have a line. I will not be doing business here again. In the past, I had similar experiences. I don't think she is ecstatic to work there, which is fine. Just get another job.
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January 2023 by Micah Sun
Martian and the other lady are very helpful. Sorry I didn’t catch the nice lady’s name but she helped explain the fax machine and it’s costs to me. I was advised to just mail it since faxing is more expensive! Thanks a bunch so stellar in customer service.
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December 2022 by George Ip
Over my dead body will you send me another package. I would put zero star if possible. FedEx is very inflexible with customers. I waited two days at home and the package got delayed twice. I'm leaving for the holiday and FedEx just said they will then return my package to the sender. How unreliable. Service is total trash. What a disaster.
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October 2022 by Jeffrey
Old man that’s in there training the younger woman is terrible at his job. He shouldn’t be training anyone with that customer service. I asked this guy more than 3 times how to figure something out. Not only did he not answer me he made everything more confusing. I told him I need to print some business cards right away and instead of assisting me he deliberately ignored me and continued with what he was doing. When he finally tried to help again he asked the same questions we had already gone over when I walked in. obviously just to annoy me. We were on step two and it took me a second to get the pdf I needed to print, so when I got it, he acted like he had no idea what I was in there for in the first place.
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October 2022 by Julia Hermsen
Had a last minute, emergency print job for some signs that I needed same day. This location was so helpful and they actually finished them in time. The signs also looked great.
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July 2022 by Ninarenzo Samhenjim3
Often delivering to the wrong address. I had to track down my own package. Fedex uses a call center elsewhere and an automated system to take your information. Another way to avoid dealing with the customer.
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January 2022 by Robert Dunne
Very professional and friendly service at this office. I prefer this location over any of the other Fedex locations very helpful staff and the store is always clean and organized.
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December 2021 by Linea D.
Very friendly, helpful people. Great equipment. I sent text and photos to their email, retrieved with a code and printed color copies! It all worked great and looks great! Thank you!!
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December 2021 by Lilia Verduzco
Krista ? Great customer service, polite, multitasking and maintaining rapport with the customers using tools to help them with the shipping process
