O'Reilly Auto Parts in Fort Walton Beach, Florida, is a highly regarded auto parts store known for its exceptional customer service and knowledgeable staff. Located at 410 Mary Esther Cut Off Northwest, next to Buffalo Wings & Rings, this store offers a wide range of parts, tools, and accessories. Customers appreciate the free services available, including battery testing, wiper blade installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and features a free Loaner Tool program. Many customers have praised the staff for their friendliness and willingness to help. One customer experienced quick and efficient battery installation, which saved them time compared to a competitor. Another highlighted the staff's expertise in troubleshooting a broken cigarette lighter, which was resolved promptly. The commitment to excellent service is exemplified by the staff's willingness to go above and beyond, particularly in challenging situations. Overall, O'Reilly Auto Parts has built a loyal customer base that appreciates the combination of competitive pricing and outstanding service. With over 6,000 locations nationwide, customers can rely on O'Reilly Auto Parts for their automotive needs.
My husband needed to get the battery replaced in his Chevy. The battery happens to be in the floorboard behind the passenger seat. My husband is disabled and there is no way he could install the battery himself. We stopped somewhere else and they refused to install the battery. When we came to O’Reilly, James decided... read full comment
January 2026
Super helpful and excellent customer service from the store manager Bruce. Highly recommend!
January 2026
Clean store and friendly service. Part price was pretty good. WS told that they will match a lower price if found. Overall satisfied.
