O'Reilly Auto Parts in Fort Walton Beach, Florida, is a highly regarded auto parts store known for its exceptional customer service and knowledgeable staff. Located at 410 Mary Esther Cut Off Northwest, next to Buffalo Wings & Rings, this store offers a wide range of parts, tools, and accessories. Customers appreciate the free services available, including battery testing, wiper blade installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and features a free Loaner Tool program. Many customers have praised the staff for their friendliness and willingness to help. One customer experienced quick and efficient battery installation, which saved them time compared to a competitor. Another highlighted the staff's expertise in troubleshooting a broken cigarette lighter, which was resolved promptly. The commitment to excellent service is exemplified by the staff's willingness to go above and beyond, particularly in challenging situations. Overall, O'Reilly Auto Parts has built a loyal customer base that appreciates the combination of competitive pricing and outstanding service. With over 6,000 locations nationwide, customers can rely on O'Reilly Auto Parts for their automotive needs.
My husband needed to get the battery replaced in his Chevy. The battery happens to be in the floorboard behind the passenger seat. My husband is disabled and there is no way he could install the battery himself. We stopped somewhere else and they refused to install the battery. When we came to O’Reilly, James decided... read full comment
July 2026
Kennith is very knowledgeable and a lovely guy! 10/10 customer service from him today, but overall the atmosphere seemed lovely
July 2026
Bruce helped me get a battery warrantied with no issues had no problem helping me, talked with me and talked so well of his staff seems like a great guy to do business with 10/10 recommend, i do not recommend dealing with peter from the other store!
