AAA Gainesville is a full-service branch offering travel planning, insurance, and membership services. Many customers appreciate the staff's friendliness and helpfulness, particularly highlighting one agent's exceptional assistance with reimbursement issues. However, some visitors have expressed frustration with delays in receiving information regarding travel plans, suggesting that the service may prioritize larger trips over smaller inquiries. The branch provides valuable services like issuing international driver's licenses, making it a resource for travelers. AAA insurance is also praised for its reliability, offering peace of mind for members who travel frequently. One customer shared a positive experience with AAA's auto and home insurance, noting the comprehensive coverage and responsive claims process. The reviews reflect a mix of satisfaction and areas for improvement, particularly in communication and follow-up. Overall, AAA Gainesville remains a trusted choice for many members seeking assistance with travel and insurance needs, with a commitment to serving the community.
Excellent insurance and life Travel agents available M-F
August 2025
excellent customer service. They took good care of me, hook me up with International driving permit. Still trying to figure out how to make an appointment there though. Says right on the door when you walk in, appointments are welcome. But there’s no way to call directly into the store
June 2025
Fast, efficient, kind, and positive experience. Thank you!