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September 2023 by hannah thomas
These people are the best! I took my car here to get a second opinion about my breaks. Everyone was so nice and willing to explain everything that was going on. I was shown pictures detailing exactly what was wrong with my car and they fixed it in such a timely manner. Really great service!Service: Auto brake repair
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August 2023 by Cindy Smith
I needed a last minute oil change and these guys got me right in Super friendly very comfortable seating while you wait I definitely will be returning heService: Oil change
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August 2023 by Saleh
I went there after my alternator went down! And told them I want to change it! They told me that they have to do check up and it cost me around $150 then they can know what is the exact problem! Then they told me that’s right the alternator is broke so they changed it and charged me more than $600, after a couple of months the alternator went down again and I needed to tow my car and paid it from my own money and they changed it because there is a warranty for 18 months for free! After two months the alternator went down again and I needed to change a new battery from my own money and drove the car to there location and they changed the alternator again! When I asked the guy why is this happening 3 times here. He answered that he doesn’t know and have an exact reason! And I asked him is this a brand new alternator! He said that it is a rebuilt alternator. I told him it’s supposed to be a new one he said, that’s what we do here! They didn’t pay me for the towing in the second time and for the new battery! They don’t care at all about the customer satisfaction. Be aware
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July 2023 by Andrew Alvarez
This shop will absolutely take advantage of you if they can. They charged me an insane amount for labor, and did not do the job. My car still had trouble starting only a day after leaving here because they did not replace the corroded parts. Terrible service, dishonest pricing, incompetent staff. They even misspelled my name on the invoice.I really didn't want to have to write this review as I've had my oil changed here for years, but my last visit was insulting. They charged me $140 for an hour and half of work testing a battery and replacing it along with the terminal connectors. I guarantee this work did not take them an hour and a half.Any mechanic can test a battery in 5 minutes (any auto parts store does it for free). Any mechanic can replace a battery and its connectors in 15 minutes. An honest mechanic would look at a 7 year old battery with corrosion and forego the battery test altogether instead of charging $40 and telling me they couldn't even get a reading. Instead, they chose to pretend this took them over an hour and charge me, a customer for years, and then not do the job correctly.Not only did they not replace the clearly corroded parts (picture included), they also did not bother to do the idle relearn after replacing the battery. This process requires turning the car keys three times in the ignition, and then letting the car run parked for 10 minutes. I cannot overstate how incompetent their service was to not even do this. My car nearly stalled on the drive out of the shop because of this, and I ended up doing it on my own a block away from the shop. In the end, I replaced the cables myself in front of an auto parts store for $20 and half an hour of time. I have only ever done oil changes, so the fact that their mechanics can't do this in under an hour means they are unqualified to be working on anyone's vehicle.I severely regret ever doing business with this shop. Their service is downright dangerous, fraudulent, and the people (especially Jeff the owner) are to be avoided at all costs.Jeff reached out to me after I initially retracted my review feigning wanting to make things right, but this was also dishonest. It has been an entire month since he reached out and has not responded. My review is now reposted and will not be taken down. This shop has lost the business of at least four of my friends, and likely much more because of this incredibly poor experience.EDIT: Jeff replied here saying I never contacted him. I tried posting my call logs and text messages, but that gets the review removed by Google. Just beware that he usually says upset customers either didn’t contact him, don’t exist in his records, or are mistaking his shop for another mechanic with the name Advanced in it.
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July 2023 by Lily Cope
Reasonably priced and were able to get me in and out quick! Really friendly staff too. Definitely recommend!Services: Auto tire replacement
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July 2023 by Victoria S.
Spectacular service. Everyone here is amazing and makes you feel so comfortable, explains everything well, and always works hard to get it to you on time! AMAZING SERVICE
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June 2023 by Kenneth Wynn
Great customer service! Amazing prices based on services. The mechanics really go above and beyond to ensure your vehicle's needs have been resolve efficiently and cost-friendly. It is highly recommended to check them out ?
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April 2023 by Cate Richardson
I have gone here on three different occasions, for both oil changes and diagnostics for my Jeep Wrangler, and every time I have had overwhelmingly positive experiences. The people who work here are friendly, helpful, and explained things to me thoroughly. It's always nervous going to an auto repair shop as a college student, since my knowledge of cars is limited, but I have nothing but kind words for this company and its workers. While I hope my Jeep doesn't need more maintenance anytime soon, I will definitely be returning here if it does!Services: Auto engine diagnostic
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March 2023 by Brigitte Camillio
Was referred by CarMax to Advance Auto Repair. Roberta at the front desk is so helpful and knowledgeable. Dave and Jeff are just awesome.I'll take my truck back there anytime!Services: Brakes
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February 2023 by Kasie Allen
I love this place. We have been coming here for almost 2 years. Affordable pricing and really comfortable clean couches to sit on. You literally just sink in them. It's a good place to nap lol. The workers a nice. Definitely recommend ?Service: Oil change
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February 2023 by Ally Esposito
I have now been here 3 times to get my car serviced! I have had great experiences every time. They are friendly and helpful. They will call and explain what needs to be done, but will not pressure you into it. They have such a family feel here that I enjoy taking my car here. Not to mention how fast they are. Twice I had to bring my car same day with no warning and I have gotten it back the next day. They are extremely reliable and do great work. If you are looking for a fair priced, reliable and friendly car car repair you need to go here!!! Thank you thank you so much!Services: Auto A/C recharge
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February 2023 by Kalyn Mossorofo
Excellent service! They squeezed me in last minute. Needed an oil change and they had me in and out in no time!! Highly recommend, great prices tooService: Auto maintenance
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February 2023 by Khalil Batah
Fantastic service! Everyone was very helpful throughout the whole repair process and the service was highly efficient. The whole oil change and general check up took less than half a day and I was able to pick up my car the same day. Highly recommend Advanced Auto Care Center.Services: Vehicle Inspection
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November 2022 by Gregory Spencer
The is auto shop has been helping me out with several problems with my car. They are always so nice and respectful. They know how to talk to people who may not be car people. Every time I talk to them about my car I always leave knowing that I am in great hands. I am very thankful for this shop and would not know what kind of conditions my car may be in without it.Services: Tires
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November 2022 by Matt Fox
I always take my truck and my wife’s car here for honest, reliable service. Everyone is so friendly and they work hard to meet the customer’s needs. 10/10 recommended Advanced Auto Care Center!
