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February 2024 by Joyce Wirch
Claudymir was excellent. We went in , picked out our new phone, and he transferred my old phone over in less than hour. Great service and very pleasant to deal with!
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January 2024 by Keith Larsen
Walked me through the warranty process to get my phone repaired
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January 2024 by Lauren Lydia Robinson
Super helpful!
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January 2024 by Anton
Very helpful, very professional , The best customer service I’ve ever had,
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January 2024 by Jeanette Gay
Great service. Claudymir was great!
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December 2023 by Amogh Upadhyay
The reps are paid not to help customers. Extremely bad customer service.
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November 2023 by tyressa hall
The store rep was great and he help with cellphone bill also trade phone
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November 2023 by Jordan Alexander Key
Excellent service. The manager working the store is always excellent and knowledgeable. He is very helpful. We have been going to this store for years.
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September 2023 by Alejandro Molliner
Luis was the one who helped me and was extremely supportive and informative. It's because of him I wanted to come back and make sure I left a favorable review. His level of professionalism is exemplary. Big thanks to him.
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September 2023 by Melissa Perry
Ariana is fantastic! She was patient and accommodating our entire visit while multitasking tech issues and multiple customers. Got us taken care of in no time with a smile a great positive attitude!
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September 2023 by Scott Goldstein
Had a very good experience with this location and Max. He was super helpful and very quick getting me back into a phone after my old one broke. Would 100% recommend coming to this location and working with Max
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July 2023 by Lisa LaSalle
Ariana was extremely helpful, she spent time after her shift to help me resolve all of my problems! I wish you had more employees like her !! If you need help with any of your issues, go see Ariana on 13th street and she will help you with a smile!
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July 2023 by TNK
I tried to speak with someone about the myriad of problems I’m having with the new fiber Internet and she literally hung up on me. I wasn’t planning on giving a bad review for this store, but she clearly represented that AT&T has overall subpar quality.
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July 2023 by Latonia Burkett
I WAS HAVING PHONE ISSUES WHEN I ARRIVED AT ATT GAINESVILLE FLORIDA ON 13TH STREET .I WAS GREETED BY A GENTLEMAN BY THE NAME MAC HE WAS VERY PROFESSIONAL AND INFORMATIVE WITH FRIENDLY SERVICE.ATT WOULD BE A OUTSTANDING WORKPLACE WITH MORE EMPLOYEES LIKE MAC THANK YOU FOR ALL YOUR HELP!!!!!!!
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May 2023 by Brandon
Been having issues with my Verizon service in the area, decided to give ATT a try. Customer service in the store was great helped me get switched over and a new phone in a timely fashion, saved a few bucks and the cell signal is significantly better in the Gainesville area. Brandon was a huge help
