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January 2024 by Dave Hicks
Rude peopleI spend THOUSANDS of dollars here. You ask my name and my FREAKING SOCIAL SECURITY info TWICE because you are multitasking and not paying attention to the customer HERE in front of you while you rudely talk on the phone. Sure ask personal information across a room and get an attitude when I am forced to speak up so you and everyone in the building can here my last 4 numbers.I can and will take my business elsewhere.
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January 2024 by jennifer presley
The store was clean and smelled good. Saleman was attentive.
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January 2024 by April Rhodes Williams
Lisa is an outstanding sales representative for your company. She is customer focused and friendly. She cares about customers and gives them her best service and attention. It is always a pleasure to work with her. Job well done!??
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August 2023 by Willie Robinson
Superbly great shopping experience for much needed item.
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August 2023 by NightFall
Nice options for all your favorites....Quick and easy too purchase...and can deliver for you. Thank you Badcock.
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July 2023 by David Campbell
Grade A service provided and I'm thankful for it/them. Thank you staff of badcock.
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June 2023 by Lateshia Gay
Very nice staff. Loved their friendly face store was very organized and clean
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April 2023 by Asia Griffin
First time visiting the store and I was blown away with how beautiful the showroom was.Ronnie was my salesman and I’m so happy to have worked with him. Super professional, patient & thorough with explanation of everything. Thanks so much!
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April 2023 by P Palladin
The Staff is Excellent, beyond compare.I chose a bedroom set with King bed.Once my salesman processed my credit application and told me my limit, I said "Hell, let's buy a TV!"...ONLY glitch is my bedframe (rails & headboard) is on backorder, but I slept on the matress and box spring last night, woke with NO Backpain this morning.Now if Larry the Internet guy shows promptly, I'll be able to enjoy this TV that seems to be a lot smarter than I am...But, I'm Happy...Perry Turner
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April 2023 by Christina Ferris
From the moment I walked in was a great experience, the store smelled amazing. Lisa is the best, made me feelcomfortable, didn’t try to push things on me like most sales associates. My living room set was scheduled to be delivered on Friday but came a day early! I am extremely happy with my purchase and will definitely be back to this store. Thank You Badcock team!!!
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March 2023 by Kaitlin Watson
Customer service at the Gainesville location is amazing. I made my account and got credit approval on the way up there. walked in picked out my freezer signed a paper got my information and walked out. It was so easy. The reason for the 2 star is for customer service for the 1877 number. I wasn't able to link my account so I could see my bill and pay online. I was on the phone with them for 45 min yesterday just to be told they didn't know and to try again tomorrow. I called back today for the same thing to happen. Obviously something isn't right so why not keep trying until it can be figured out. I understand stuff happens and clearly it is worth me being on the phone for 2 hours to find out so why not show me the same. I have bought from them on several occasions and I would love to keep doing it but i also would love to be able to view all my info online and have the convenience of paying my bill online.
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March 2023 by Bruno Hochhegger
I bought a mattress and pay 170 dolares to delivery. I cancel my job that day just to waiting, because they confirm the delivery in prior day. I transfer my actual bed to other place. They do not answer my messages and not appear!!!
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February 2023 by Dalajah Burch
Love it here ! Get the upmost respect from employees and good on the deals you’ll love it !
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December 2022 by Shennell G
Mrs.Lisa was quick and friendly love it. Thanks again.
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October 2022 by Diana Wicks
Shane,Thank you for your care, concern towards the customer.My family members was in need of furniture and you took care of the situation and when he left he smiled☺ and was overjoyed.Know that you all will always be in our prayer.??BADCOX HOME FURNITURE YOU GET A TEN? ? ???? ? ???Very grateful customer to the Badcox Family.BLESSINGS
