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December 2023 by BettyJo Camp
The worst customer service ever! Ordered a gun online and went to pick it up at this location. One guy behind the counter said he would check on it and never came back to us. The system they have in place to order online then pick up in store down to the way they process customers in store is inefficient. No apologies are given and they make you feel like you’re the one inconveniencing them. Plenty of workers behind the counter around 1 register, but the wait time in hours is ridiculous! A manager has walked by multiple times and hasn’t given one apology.
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December 2023 by Todd Valpredo
To lazy to answer the phone, have tried for two hours.SAD!
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December 2023 by Karl R.
I looked on Bass Pro Shops website for a Sig P365 X macro Tacops handgun and it said limited quantities available. So I drove 45 minutes to the stores location and waited 1 hour in que at the gun counter to be helped. Only to find out that they don't have the handgun in stock. I told him the website said this location had a limited quantity in stock. He told me they have been out of stock for awhile and looked it up on his computer only to look puzzled and made some excuse that maybe someone online ordered it. I asked when will it be back in stock and was told he does not know and that they get shipments all the time. I asked if they could call me but was told they don't do that but to keep checking the website. Are you kidding me that is what I did and wasted almost 3 hours of my day at this store. Good way to loose customers and never trust Bass Pros website in what they have in stock.
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December 2023 by Long K.
Very rude service at the firearm counter. Only one clerk was present and a whole bunch of customers had to wait for more than an hour. Even then we were not served. Bad service and avoid at all cost! There are many much better gun stores in town anyway
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December 2023 by Austin M.
Loss prevention followed me around the whole store I ignored the nerd because all we did was look at ammo they didn't have any hornady ammo 380 so he probably went look at that black kid go down the Ammo followed me for over 20 mins.
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November 2023 by Johan Otz
one guy at the gun shop was not too amicable but I think that is his normal demeanor, a you ger guy there was a much aporeciated help looking at Benelli SGs incredible help… overall all kinds of hoodies in that store… candie shop!!!
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November 2023 by Josh Klepfer
Big place with a large selection of fishing gear and apparel
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June 2023 by tims691800s
Went in to look at binoculars. Your salesman Jack came over from the archery area to help us. Jack was AMAZING!! SUPER nice guy who was more than glad to pull out every binocular we wanted to look through . After we decided on a pair Jack looked through everywhere possible to find us one in a box. Even though there wasn't one left I just had to comment on how helpful Jack was. We'll be back for sure.??
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June 2023 by Bruce K.
Arriving well after they closed and departing before they opened, I spent the night in the Bass Pro parking lot in my Sprinter van. I wasn't the only one here - a camper trailer, another Sprinter and a Class A were also here. It's way in the back of the shopping center so it was quiet despite being next to the Interstate. Hooray for Bass Pro and their support of RVers.While I didn't shop at the store today, it's this sort of thing that puts Bass Pro at the top of my list for camping gear or stuff I need for the RV.Two Gainesville PD were here chatting when I arrived. I have no idea if they patrol regularly.[Review 19894 overall - 1696 in Florida - 867 of 2023.]
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May 2023 by Eric S.
This place has seemingly taller than other bass pro exterior enterance doors but is another fantastic location with tons of great gear for all your outdoor activities. And it's got the penny press machine. Worth a visit.
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May 2023 by Scott
Love this bass pro, I wish they had a bigger selection of firearms though
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March 2023 by Elle Hart
This location welcomes travelers. My friend drove to Ocala from Arizona to pick up a Weeroll trailer he had custom built. I met him here and we boondocked in the parking lot after he retrieved it. Security came by and told us where there were 2 walking trails here. There's a very nice fenced dog park with water and play stations, and there are a couple of picnic tables under cover for their humans to sit at. I did walk the trail that warns that alligators are present. It was scary fun to actually happen upon one sunbathing. Later, we saw about 7 deer eating grass close by.
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January 2023 by Scott E.
I am so thankful that I found these guys! I recently bought a used 2015 Bass Tracker Pro 170, with a 50hp 4-stroke off Facebook. I wanted yearly service done, along with a fixing a few items from the prior owner. Pat, Joshua, and Lee made the experience flawless! I received so many calls from Joshua giving me updates, asking if I wanted this or that fixed, and even, "hey we found this broken and fixed it for you as part of our ##-point inspection". I really appreciated that they didn't hit me with "an hour for that, three hours for this". They really took accurate measurements of time to fix items, which then turned into a very reasonable price along with the cost of the parts needed. They have earned my business and referral to others going forward!
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October 2022 by Phillip Starling
My grandchildren loved the place and the stuffed animals and aquarium.
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August 2022 by Joel Mąrty Vązquez
Everything for the hunting and fishing enthusiast ??
