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February 2024 by Michael McCoy
Isabel was amazing, at her job. She was able to sign me up for the point system and gift wrapped ? all of my gifts for me. Pleasant smile and great attitude. ?
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December 2023 by Grace A.
The overall place is good and I like the store. But the woman's perfume has beeen smelling worse over time. While the men's colone still smells good.
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September 2023 by Rafael Arroyo
Yesterday I stopped by the store at the Oaks Mall and not even 5 minutes in, I had to get out of there. I was constantly bombarded every 15 to 20 seconds by employees asking me what was I looking for. Do I need any help? Are you looking for something in particular? Is there anything that you're looking for?can I please look at the items without being bombarded with questions? No wonder people prefer to go online than to go to the stores and being pestered every 30 seconds non-stop. Get off the customer's back and let them experience the store. I was going to buy a candle for my sister but the constant prosecution and questioning made me just leave and go somewhere else.
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December 2022 by Chrissy Fievre
Love the products and everything else and oaks mall...
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December 2022 by Penny Labonte
I’ve been going to this store for years and finally decided to leave a review after visiting the Lush store 2 stores down. You never appreciate how good you have it until you step foot onto the “other side”, The overall customer service at Lush is just not good. It’s almost to a point that a few people should be let go because I know the company would not tolerate that if they shopped at that store themselves. Anyways, night and day difference. The BBW store is always friendly. Well, I know it can get a bit crazy in there certain times of the year because they have such a loyal customer base because of their awesome sales & customer service (like Chik fil a compared to mcdonald‘s). But they are always trying to bend over backwards to help you out. I can’t believe how I never truly appreciated that until now. You don’t realize how good you have it… until you don’t. Thank you to the store manager & staff that are always trying to make sure you have a great experience shopping there. 5 stars.
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August 2022 by Kara Tovar
I went in today on a whim but Jon (without the H) truly made my shopping experience. He was able to pick out scents that truly matched my essence just by talking to him for a few minutes and even recommended a wonderful mens spray for my partner. I will always shop at this bath and body works simply because the service is impeccable
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July 2022 by Heather McLaughlin
I have always had a very wonderful experience at any bath and body works location. Bath and body works works hard to see if they can help with any details regarding your preferences, this is what I like.
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March 2022 by Barbara Levinson
Absolutely wonderful. Best service always! Can't remember associates name 50,s glasses awesome!
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February 2022 by Government Affiliated
Seriously I went to get candles, like baby I loaded up. Did it come out to 200$?? Whyof course!! I love candles and when I saw that store I knew it was a set-up. Love you though!!!
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February 2022 by Helaina A.
Great costumer service! Has items in stock that are always sold out at other stores. Clean and nice such a big store. A little pricey but Bath and Body works always is. Over all love it.
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January 2022 by Glowbug Night
I’ve been going to this store for years and finally decided to leave a review after visiting the Lush store 2 stores down. You never appreciate how good you have it until you step foot onto the “other side”, The overall customer service at Lush is just not good. It’s almost to a point that a few people should be let go because I know the company would not tolerate that if they shopped at that store themselves. Anyways, night and day difference. The BBW store is always friendly. Well, I know it can get a bit crazy in there certain times of the year because they have such a loyal customer base because of their awesome sales & customer service (like Chik fil a compared to mcdonald‘s). But they are always trying to bend over backwards to help you out. I can’t believe how I never truly appreciated that until now. You don’t realize how good you have it… until you don’t. Thank you to the store manager & staff that are always trying to make sure you have a great experience shopping there. 5 stars.
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November 2021 by parline jo
I love the different scents. I don't like when they follow you. Just like me decide. I appreciate it.
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November 2021 by Kathy Nall
I don't think I could have a bad day in that store. Too many goodies to smell and try.
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October 2021 by Cheryl Gaskin
Love this place my hubby got me this beautiful pineapple candleholder
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September 2021 by Katrina Brewer
I will never ever stop shopping at B & B. Because I have very sensitive skin; their body wash and skin cream/butter has never ever broken me out. I've even started my husband to using it. I especially love the fact that a little goes a long way.