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July 2025 by Selena Peach
The employees no longer harass you when you go in...which is the reason I quit ever going in there until now. There are some more affordable things here these days! There was cute tops for 20 and 30 dollars. Buckle is known for their pants. They all went for 69 dollars and some tax. It is good quality denim and they fit better than cheaper pants you'd get at forever 21. The price reflects this. If you need pants but are uncomfortable wearing jeans or have a disability where pain is present alot then buckle pants are ideal for you. You have to ask for the dressing rooms to be unlocked which then makes the employees talk to you a bit more to see if you liked the items or need something else, but it's still better than the way they used to be. If the pants you want are too long for you there is usually a person there to tailor the jeans on site (about 20 minutes). I chose to just order the correct length in the pants I wanted, because I had a bad experience at a different location of my pants being cut way too short.
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June 2025 by Veronica Cartwright
Thank you, Emily for helping me for over an hour finding a pair of jeans that would fit me and have everything I’d like. Very positive staff and super clean and organized.
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January 2025 by Dave Smith
Had a great experience with an associate recently !
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January 2025 by Love to Trade
I needed a belt and was close to buckle so I went inside and bought one. Guess what keeps falling off. The Buckle
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November 2024 by Jordan Guitar
Great store with a great selection, and Misty has always been super sweet to me. The girls in there always try their best to help, and they also do a great job of putting up with me. Thanks guys!
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November 2024 by Tim Parsells
Mckenzie has been a very great help in helping me find what I want everytime I come to the Buckle. She is always very, very kind and remembers me even though I'm not in the store very often. She remembers my dad as well and asks about him everytime I see her at the store. Mckenzie has excellent customer service. Thank you!!!
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April 2024 by Erica Boyd
Not sure what I thought about this store before I shopped today, probably that it was a bit uppity but I could not have been more wrong. They were incredible, I spent all day at the mall looking for a dress for a photoshoot and Bailey was so helpful I ended up trying a dress I would have never tried on and loved it. Seriously the best customer service and sweetest employees I have encountered at the mall.
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December 2023 by Allen Parrish
Misty, Veronica, Daequan, and Adam are all awesome with customer service!At a very busy time, every one of these team members were going above and beyond to not only help me, but to help every customer that they encountered. The reason that I chose the Gainesville store is because of the personal assistance that this team gives customers.Looking for an idea for a gift? You can count on Misty and her team!
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October 2023 by Jeanine Parr
I am 51. I have been a buckle customer for about 10 years. I don’t buy clothes anywhere else but buckle. I go in there thinking I want one thing and leave with something different but beautiful. Misty has trained her staff to make the customers feel magnificent.
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February 2023 by Maritza Vazquez
10:22 am. Standing in front of store and they still aren’t open when web site states 10am as opening hour.
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January 2023 by GG_Rice
The sales staff needs to take it down a few notches with the "hey girl friend" nonsense and they need to give you a minute to browse before they come in for the sale. Trust me, ppl have stopped coming to the store for this reason.
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August 2022 by Alison Fajardo
I liked it but the prices were too expensive
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August 2022 by Marisol Santana
Great choices! My kids love it! ❤
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August 2022 by Jess C
Great selection of clothing and staff if friendly and helpful
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August 2022 by V W
The sales associates were very helpful with finding the right size jeans and providing feedback.
