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January 2024 by Adelina Julia
Great service and very professional
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December 2023 by Livie Barreca
Been a chase customer for 15 + years. Always courteous, knowledgeable and friendly. They've got me every time something goes wrong with a merchant- always on their customers behalf and great problem solving. I only would like more cash back offers on some not so high end merchants so I can spend a bit more sometimes. Otherwise I would not bank anywhere else!
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October 2023 by Shakieta K.
After reading the reviews, it’s clear this bank only caters to one type of customer. Jon was very rude and arrogant. Didn’t really want to help me at all. I’ll be banking with another institution by the end of the week. Thanks.
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October 2023 by radai dominguez
The manager make me go to another location, she was rude and when other employer try to help she block him with a bad attitude, it looks like in that bank she make the policy not chase
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May 2023 by Desmond Eilam
Not happy with this unprofessional banking company. Don’t you dare try to control what I can and cannot buy if I’m the individual making the purchase. This is why cash is so important. BANKS DO NOT CARE FOR THE PEOPLE!
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May 2023 by Arthur Burton
Just moved here- been in twice and been well taken care of
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January 2023 by Cory Kidd
Every number I called automatically hangs up. Even main 1 800 #...scary that I can't speak to someone on any # including branches. Fix your phones
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April 2022 by Theodore Charts
Have had nothing but good experiences here.
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November 2021 by Nsja B.
very unsatisfactory service. had to wait 40 minutes for quarters. the teller was very homophobic and refused my husband and I service until he could locate his supervisor.
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July 2021 by John Trainer
Huh. So that was weird. Went in to pay a credit card bill at the teller line. And they get three stars because I was able to do what I came in to do.Where it went off the rails: I asked what the fees are for a new checking account. Open an account, new business, any bank should encourage this, right? The teller told me that she can’t tell me the fees because “I’m not a banker.” Okay, I thought. Division of labor, whatever. When she apologized, I said “no worries. If you don’t know, I can look it up online.” Then she said: “Oh no. I KNOW the answer [to your question.] I’m not allowed to tell you.”Whatever genius in management made it this way: you deserve a dope smack. I’m no business major, but when someone inquires about doing business with your company, I’m struggling to imagine why one would ever want to make that hard.
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February 2021 by Alexander Hutchinson
Type of place where outsiders are not welcome, weird considering it’s a worldwide bank. The lady tried to rush my transaction because there was a line behind me. Disrespectful
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November 2020 by Rami Salem
The ATM is more friendly than the staff !!
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September 2020 by Creekwood Joe
So after cashing a check, woman at this branch says in a high pitched frendly voice, "No we no longer allow any of our customers to use our washrooms and we don't know if they'll ever be able to use them again. You have to go to Starbucks next door and use theirs". So Starbucks had no problem with me thank God! Really makes a lot of sense doesn't it? Stupid.
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November 2019 by PrettyJuls Travels
Edward was so helpful and sweet to take care of everything so swiftly!!! Great service 5 stars all the way!
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November 2019 by Hector Zamora
Lack of customer service. Scheduled an appointment to discuss and apply for HELOC. Was told by Sean that he does not handle HELOC's and the person that does is not in the office. Did not apologize or show any regard for wasting me or my families time. Extremely dissatisfied with other services offered: ie car loans, HELOC, Mortgage. Rates are always higher than local options. Useless. Do not know why I still bank with them.
