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December 2023 by Lanisia Brooks
The Cashiers are all super rude. They stand around talking about other coworkers while refusing to check in the back for ANYTHING. They totally push you to the self service kiosk that incorrectly rings up your items. No good morning, no pleasantries just move to the kiosk and go! I worked at Circle K long ago, it's sad that these employees lack basic customer service skills. An in-service definitely needs to be had.
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December 2023 by E
Oh boy where to begin. From the riff raff hanging out front on a nightly basis to the people that just don't want to help you at all. They would rather be and on their phones and eating behind the counter rather than help ya. It's funny the one lady directs everyone to the self service but when people have problems with it she is argumentive and unhelpful. The time and energy she spends on the situation she could have rang the customer up and had them on their way. Pop machines CO2 are always not working properly. The self service scans the wrong skus on the items so I'm willing to bet they are wondering why their inventory is always off. But then again, you have to care about the job to notice things like that. Look I understand it's not the greatest job but a lot of things could be better with maybe a pinch of effort and a fake smile.
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December 2023 by Amr Fz
Very dirty coffee station with bugs flying around.Soda is half out of order.Half the bread items have mold.Get it together management
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September 2023 by Joshua Messer
I am typically a regular at the Circle K #5237 though their bathrooms are always unclean it is on my way to work and I will pick up a drink or snack. However, today as I went to pull in red shirt, Circle K employee out front, smoking 2 feet away from the building informed me I could not enter because the registers were down, I don’t see the connection between registers being down and restrooms being closed. If you can take our money for gas at the pumps, you should be able to allow us to use those dirty restrooms. However, that’s fine I just will not be returning to this Location again.
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September 2023 by Melanie Sakers
I will never shop here again! African American lady with broke foot is rude, disrespectful, and doesn't like doing her job. I go everyday and spend almost $20 on cigarettes and food and this lady has the audacity to argue with me and tell me to "Get my money up"? She's ghetto and unprofessional. I will never shop again at this circle k!
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September 2023 by Erin Nunez
Worst customer service experience I’ve ever had. Rude, argumentative, nasty employee refusing to help self service check out. Told customer she had attitude she better check when customer asked for help. Will never shop here again. Will file formal complaint with mgr and corporate.
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June 2023 by J R
Girl at the register tonight was extremely unprofessional. On her cell phone the whole time, on a personal call. Said they don’t do chime reloads and they do. I did it last week. Obviously doesn’t know what’s she’s doing and didn’t care to help. Said “believe what you want” and walked off. Ridiculous.
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June 2023 by Sandi B
Clean store. Great fuel prices
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May 2023 by Samantha
Little to no customer service since the new machines took over. I thought it was just a busy day... the first time it happened to me. I gave compassion that people were getting used to the new system. I was wrong. They were setting up the new normal for customer service. They sit behind the food counter chatting, oblivious they are at work, while customers stand waiting on them. Or, just one employee is working their tail off helping customers while the others are chatting. Several friends have experienced the same issues here. There's an Exxon West of there that's ? better in customer service.
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May 2023 by Google user
Little to no customer service since the new machines took over. I thought it was just a busy day... the first time it happened to me. I gave compassion that people were getting used to the new system. I was wrong. They were setting up the new normal for customer service. They sit behind the food counter chatting, oblivious they are at work, while customers stand waiting on them. Or, just one employee is working their tail off helping customers while the others are chatting. Several friends have experienced the same issues here. There's an Exxon West of there that's ? better in customer service.
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January 2023 by Wendy Davis
My last 2 visits they've been out of All coffee creamer ?
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October 2022 by Tony Holeman
GO ELSEWHERE! Prices marked wrong and rude customer service. The employee didn't care that the price was wrong on the display right in front of him. Guy obviously didn't want to be at work today. Another employee even mentioned we were correct but he didn't care.
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August 2022 by D S.
FRAUD - be careful. 15min after buying 3 Gatorades for the price of 2 and a chip for $11, then I got charged $9,995! I tried to call the number listed for that store but discontinued. I tried to call the FL Office and got into a loop. Circle K at5237 SW 20th Ave, Gainesville, FL 32607
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August 2022 by Dangelo Street
One of the staff being petty and a Karen about drinking a soda in a cup then tossing it away
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May 2022 by John Dixon
Tried 5 different gas pumps, none of them worked. My debit card got stuck in the 6th one and I just gave up at that point. Thanks a lot!
